UJET

SEPTEMBER 2, 2019

UJET leverages enterprise-grade compliance and security standards to secure its customers’ data. As part of our continuing effort to comply with GDPR and other data privacy and protection regulations, UJET has finalized its certification to both the EU-US Privacy Shield and the Swiss-US Privacy Shield. . These include: .

Information 78

Information Brands Customers 78

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. the stuff that Customer Success teams are really meant to do).

2019 73

2019 Customer Success 2018 Chief Customer Officer 73

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. the stuff that Customer Success teams are really meant to do).

2019 49

2019 Customer Success 2018 Chief Customer Officer 49

SmartKarrot

JUNE 10, 2020

You will partner with them to identify their business goals, implement Amperity’s technology, build a roadmap to unlock business value by unlocking the power of their customer data, and help them embrace a new and better notion of customer identity across the organization.

Customer Success 10

Customer Success Roadmap Customer Journey Customers 10

UJET

OCTOBER 22, 2020

partnered with UJET to roll out a unified customer experience in just 30 days. To accomplish this goal, ByNext unified their customer relationship management (CRM) tool with UJET’s contact center platform to ensure every agent had all important customer information readily available.

Omnichannel 90

Omnichannel Consumers Brands Contact Center 90

UJET

JUNE 9, 2020

UJET has first-hand experience with helping our customers move towards cloud-native customer support. The UJET customer support platform is industry agnostic. The UJET platform enables support organizations to customize their individual support experience. This is why companies across different industries trust UJET.

Customer Success 96

Customer Success Contact Center Omnichannel 2020 96

UJET

OCTOBER 22, 2020

partnered with UJET to roll out a unified customer experience in just 30 days. To accomplish this goal, ByNext unified their customer relationship management (CRM) tool with UJET’s contact center platform to ensure every agent had all important customer information readily available.

Omnichannel 72

Omnichannel Consumers Brands Contact Center 72

UJET

JUNE 9, 2020

UJET has first-hand experience with helping our customers move towards cloud-native customer support. The UJET customer support platform is industry agnostic. The UJET platform enables support organizations to customize their individual support experience. This is why companies across different industries trust UJET.

Customer Success 72

Customer Success Contact Center Omnichannel 2020 72

Kustomer

FEBRUARY 23, 2021

App Marketplace Provides Measurable Benefits To Brands and Partners. Fast Track to a Growing Marketplace: Partners can tap into new revenue streams with a comprehensive app development platform and resources to join an established marketplace of qualified buyers.

Connections 88

Connections Omnichannel Customer Experience 2021 88

Kustomer

JANUARY 13, 2022

To successfully handle these complaints, Aziz has an entirely separate team from his regular CX pros, of skilled agents who strictly handle complaints. This way there’s no overlap between service agents and complaining customers are met with in-depth knowledge about their needs. Hi everybody at the Kustomer Now conference. Read More Hide.

Omnichannel 97

Omnichannel Customers Definition Social Media 97