Qualtrics

JUNE 26, 2020

Through the Qualtrics XM Platform the City of Houston Health Department is using an opt-in contact tracing solution to contact individuals who have tested positive or are at high risk of contracting COVID-19. Every day the health department pulls a list of positive-test patients from HEDSS and uploads the list to the Qualtrics platform.

Technology 26

Technology Information Measurement Management 26

Qualtrics

MAY 6, 2019

The City of Provo runs its panel program on the Qualtrics Experience Management Platform. Now, with the city’s online panel, more citizens can engage, city officials have more data, and can better identify the issues that matter most to residents. Website feedback. Collecting website feedback has never been more important. Want expert help?

Government 30

Government Feedback Entertainment Social Media 30

Comm100

MARCH 7, 2019

While you may have industry-specific requirements (like HIPAA or FEDRamp compliance), the technology itself is no less ‘safe’ or ‘secure’ than any other platform. That said, not every bot platform adheres to the same standards (just like other software).

Webinar 40

Webinar Technology Social Media Customer Care 40

Qualtrics

SEPTEMBER 10, 2020

Today, Qualtrics announced it’s XM Platform has attained SOC2 Type II attestation with plans to enable U.S. This will empower DoD personnel, contractors, and other stakeholders to leverage the XM Platform to listen to and act on the needs of their people, at scale, while staying compliant with laws, regulations, and government-wide policies.

Government 26

Government Demo Leadership Management 26

Qualtrics

AUGUST 18, 2021

Today, Qualtrics is announcing that our platform obtained three new International Organization for Standardization (ISO) certifications. These certifications are in addition to existing security certifications and attestations including ISO 27001, SOC2 Type II, and FedRAMP Moderate.

2015 26

2015 2019 Leadership Customer Satisfaction 26

NICE inContact

JANUARY 31, 2019

SaaS – the original and all-encompassing Software as a Service, PaaS (Platform), IaaS (Infrastructure), CCaaS (Contact Center), and the list goes on. FedRAMP – speaking of security, FedRAMP provides a standardized approach to security for the cloud. “X” aaS – everything, available “as a service”!

Contact Center 74

Contact Center Net Promoter Score Average Handle Time Government 74

Qualtrics

JUNE 25, 2020

And crucially, our XM Platform is GDPR, HIPAA, HITRUST, ISO 27001, and FedRamp compliant technology, which maintains the highest levels of security and privacy protection available. What are the benefits of our Contract Tracing solution? Our Contract Tracing solution is free-to-use, flexible, and highly configurable.

Government 26

Government Financial Connections Technology 26

SurveySparrow

AUGUST 11, 2022

Qualtrics, an American experience management company, is a form-building tool for helping companies analyze and manage all experiences on one platform. Qualtrics is a great tool to have if you want a centralized platform to assess the four core experiences of your company – customers, employees, product, and brand.

Omnichannel 52

Omnichannel Touchpoint Feedback Exceptional Customer Service 52

Qualtrics

APRIL 14, 2021

When your company is engaged in research across multiple departments or teams, you need survey software that’s more powerful than your average free survey platform. Qualtrics Experience Management (XM) Platform was ranked #1 Enterprise leader for customer experience and employee experience in industry-leading product ranking in 2019.

Government 26

Government 2019 Insights Customer Satisfaction 26

Qualtrics

OCTOBER 25, 2021

These new offerings provide customers with direct access to the Qualtrics Experience Management Platform while ensuring compliance with local data sovereignty and security requirements.

Government 26

Government 2022 Demo Information 26

Qualtrics

APRIL 5, 2021

It typically combines survey tools with analytics and reporting capabilities, enabling users to field a study, gather results, and turn data into insights — all on a single platform. More sophisticated platforms also offer features like advanced routing, customizable survey flows , and embedded data. Request a demo.

2021 26

2021 Marketing Multi-Channel Insights 26

Qualtrics

SEPTEMBER 24, 2019

To help you pick the right one for your business, here are the key features and functionality to look out for when deciding which survey platform is right for your business. The best survey platforms also include reporting functionality that allows you to: Visualize your data in easy-to-read charts. Why use a survey tool?

2020 20

2020 Document Insights Social Media 20

Bizagi

NOVEMBER 20, 2019

Select a platform that can evolve with your needs. Partners need to bring to the table unified adaptable platforms that are continually moving forward and enable the government to stick with a single platform for an extended period, avoiding messy migrations and reinvestment when changes occur.

Government 71

Government Return on Investment Customer Journey Technology 71

Qualtrics

APRIL 9, 2019

Collecting feedback via a FedRAMP authorized experience management platform like Qualtrics is a smart decision. Ask us about our work as the only FedRAMP authorized experience management platform available. Want expert help?

Government 46

Government Social Media Contact Center Events 46

Qualtrics

SEPTEMBER 13, 2021

The Qualtrics Vaccination & Testing Manager enables you to confirm employees’ vaccination status, ongoing test results, and screen for COVID-19 symptoms - all in one single platform. Qualtrics is FedRAMP and HITRUST compliant, and configurable to meet HIPAA requirements. Step #4 — Streamline the return to workplace.

Management 49

Management Government Culture 2021 49

Qualtrics

OCTOBER 10, 2019

Along the way, Qualtrics evolved from a sophisticated research platform with deep roots in academia to the world’s leading experience management platform–a powerful system of action–used by more than 10,000 of the world’s leading companies.

Management 20

Management Government Insights Feedback 20