playlists customer-service-career 
ChurnZero
MAY 3, 2022
Whether you’re building your expertise in cooking, crocheting, coding, or Customer Success, YouTube is now the place to level up. Let’s explore five of the best Customer Success YouTube channels for learning how to fight churn, understand industry trends, and position yourself for professional success in CS. 1: SuccessHACKER.
ChurnZero
MAY 3, 2022
Whether you’re building your expertise in cooking, crocheting, coding, or Customer Success, YouTube is now the place to level up. Let’s explore five of the best Customer Success YouTube channels for learning how to fight churn, understand industry trends, and position yourself for professional success in CS.
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Totango
MARCH 8, 2022
Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. Here’s our guide to the top customer success communities in 2022 and what they have to offer. What Is a Customer Success Community? Supporting CS research.
CSM Magazine
DECEMBER 28, 2020
This is exactly what customer service professionals have to do throughout their day. Customer service and support is such a demanding career mainly because not many customer calls are made to offer appreciation. They think of reaching out only when they have a complaint to file or an issue to be resolved.
SmartKarrot
JANUARY 5, 2021
The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today. Lincoln Murphy.
Gainsight
AUGUST 18, 2022
But we couldn’t officially say goodbye without a reminder of why we strive to make Pulse the biggest event for Customer, Product, and Community: . As Mehta said, “This is the story of you, the customer success community.” . Box builds a human-first, customer-centric business. Aaron Levie, CEO at Box, talks customer-centricity.
Qualtrics
NOVEMBER 21, 2019
Peloton’s ‘voice of our members’ program informs everything we do, from developing new product features like “now playing” and music playlist previews to creating entirely new products, like the Peloton Tread,” he says. For more than 20 years, Bruce Temkin has been a central figure in the world of CX ( customer experience ).
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