SurveySparrow

OCTOBER 2, 2020

From online surveys to employee surveys to employee engagement polls, there are several ways you can choose to increase engagement and boost revenues within the organization. So, read on, to learn what software and tools you can use to conduct polls, online surveys, and provide a quality experience to your employees. . SurveySparrow.

Employee Experience 59

Employee Experience Feedback Measurement Engagement 59

Experience Matters

NOVEMBER 14, 2016

In the NY Times article Pollsters Face Hurdles in Changing Landscape, Ryan Knutson and Aaron Zitner discuss a number of reasons for recent high-profile polling failures, the Brexit vote and the U.S. presidential election. Why should customer experience (CX) professionals care?

Marketing 108

Marketing Article Customer Experience Customer Connectedness 108

Experience Matters

NOVEMBER 14, 2016

In the NY Times article Pollsters Face Hurdles in Changing Landscape, Ryan Knutson and Aaron Zitner discuss a number of reasons for recent high-profile polling failures, the Brexit vote and the U.S. presidential election. Why should customer experience (CX) professionals care?

Marketing 101

Marketing Article Customer Experience Customer Connectedness 101

2020 Research

APRIL 18, 2023

Thankfully, Qualboard , one of Sago’s digital qualitative research tools, offers a Quick Polls feature that provides an easy and efficient way to collect simple quantitative data from users in a qualitative project. What are Quick Polls? When to use Quick Polls? How to use Quick Polls?

Books 84

Books Consulting Events Insights 84

Help.com

OCTOBER 26, 2015

On Wednesday October 22nd, Twitter announced its plans to roll out Twitter Polls. A more official way to survey your followers, Twitter Polls allows users to act within the tweet rather than request users to favorite or retweet for data. We're rolling out the ability for everyone to create polls on Twitter: https://t.co/pH5a8q9Ujz

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SurveySparrow

MARCH 11, 2024

Often, they are the results of polls , a tool used to collect public opinions on everything, ranging from politics to product preferences. There are different types of polls to gather various kinds of data. So, why don’t we start with… What’s a Poll? So, what’s a poll? Did You Know?

Measurement 52

Measurement Social Media Government Insights 52

Zonka Feedback

DECEMBER 3, 2021

Are you thinking of using Live Polls for your upcoming meetings? If you are working remotely, which most companies have been for a couple of years, virtual meetings and web conferences must be a part of your life.

Feedback 98

Feedback Management 98

ProProfs Chat

NOVEMBER 19, 2021

At some point in time, we all have answered a poll – Whether it was a question about our ideal election candidate or our favorite beverage brand. And just like online surveys, poll questions are also a great way to gauge public opinion on a specific topic. 150 + Poll Questions to Ask. Multiple Choice Poll Questions.

Engagement 98

Engagement Sports Net Promoter Score Financial 98

SurveySensum

JANUARY 5, 2024

5 Strategies to Gain VoC Insights from a Knowledge Base Keyword Analysis for Customer’s Language User Behavior Tracking Search Analytics Customer Surveys and Polls Collaboration with Customer Support What to Do with this Feedback? Let’s dive in!

Insights 52

Insights E Commerce E-support User Experience 52

BlueOcean

APRIL 28, 2020

Note: There is a poll embedded within this post, please visit the site to participate in this post's poll. These questions are obviously just the tip of the iceberg, but we’re confident that we can help pioneer the way forward. What about you? The post What Now? How Will Contact Centers Navigate the Post-COVID World?

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SurveySparrow

OCTOBER 26, 2022

Fun poll questions at work can help you and your team members get to know each other while encouraging participation and making your employees more comfortable during work gatherings. In this article, we offer a list of the best poll questions for work. Popular poll questions. Fun poll questions to ask employees.

Events 52

Events Travel Sports Demo 52

ChurnZero

NOVEMBER 3, 2020

In honor of Election Day, we decided to share some poll results of our own. Throughout the conference we conducted a series of audience poll questions, that related to the session topics. We received poll responses from over 800 Customer Success professionals who also attended the conference. .

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2020 Customer Success Leadership Customer Journey 98

SurveySparrow

APRIL 12, 2024

Are you stuck between using a poll and a survey? This blog will solve the confusion about polls vs surveys! Poll vs Survey: A Comparison For the rest of us, off we go! Why don’t we start with… What’s a Poll? A poll is a simple tool to gather quick opinions on specific topics.

Net Promoter Score 52

Net Promoter Score Customer Satisfaction Measurement Feedback 52

GetFeedback

NOVEMBER 20, 2019

On Instagram Stories, you can collect feedback from your followers by posing questions or polls. . For example, you can try posting a poll, like this: You can use the poll to ask which product or service customers prefer, which business or brand they prefer, what they like, etc.,

Social Media 284

Social Media Feedback Customers Customer Centricity 284

InMoment XI

JULY 8, 2013

Please help me with an article I’m writing for the 2013-14 Journal by responding to a quick poll on the CASRO LinkedIn group page. (Not Dear Sound Check readers, As many of you are CASRO members, I’m reaching out to ask for your assistance. Not part of this group? Why not?) The focus of the article. View Article.

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2013 Article 200

InMoment XI

JULY 8, 2013

Please help me with an article I’m writing for the 2013-14 Journal by responding to a quick poll on the CASRO LinkedIn group page. (Not Dear Sound Check readers, As many of you are CASRO members, I’m reaching out to ask for your assistance. Not part of this group? Why not?) The focus of the article. View Article

2013 200

2013 Article 200

InMoment XI

JULY 8, 2013

Please help me with an article I’m writing for the 2013-14 Journal by responding to a quick poll on the CASRO LinkedIn group page. (Not Dear Sound Check readers, As many of you are CASRO members, I’m reaching out to ask for your assistance. Not part of this group? Why not?) The focus of the article. View Article

2013 200

2013 Article 200

SurveySparrow

JANUARY 17, 2023

However, with the rise of online surveys and polls, conversation starters have become more accessible. Benefits of using conversation starters Businesses can engage customers in meaningful dialogue about their products or services by using conversation starters in their surveys and polls. – How did you hear about us?

Insights 52

Insights User Experience Feedback Brands 52

SurveySparrow

JANUARY 17, 2023

However, with the rise of online surveys and polls, conversation starters have become more accessible. Businesses can engage customers in meaningful dialogue about their products or services by using conversation starters in their surveys and polls. Importance of conversation in business. Benefits of using conversation starters.

Insights 52

Insights User Experience Feedback Brands 52

West Monroe

MAY 17, 2022

Yet in our Quarterly Executive Poll, financial services respondents were more optimistic than one might think. West Monroe’s Quarterly Executive Poll—Q2 2022. See what all industries said about inflation, the war on talent, and more—and learn about the poll respondents—in our main Quarterly Executive Poll.

Financial 52

Financial 2022 Banking Presentation 52

West Monroe

MAY 17, 2022

Yet in our Quarterly Executive Poll, financial services respondents were more optimistic than one might think. West Monroe’s Quarterly Executive Poll—Q2 2022. See what all industries said about inflation, the war on talent, and more—and learn about the poll respondents—in our main Quarterly Executive Poll.

Financial 52

Financial 2022 Banking Presentation 52

ShepHyken

FEBRUARY 14, 2023

Let’s consider imitation, but let’s imitate a company that is outside of our industry. I recently did an informal poll on LinkedIn and asked: Which company’s customer service approach would you want your businesses to be like?

Customer Service Training 150

Customer Service Training Online Experience Customer Service Information 150

Uniphore

JUNE 10, 2021

In our recent CCW Poll – Virtual Event, all respondents reported working from home throughout the pandemic, either entirely remotely or in some hybrid form. We polled attendees of our Knowledge Management Vs. Knowledge Automation webinar on how they viewed agent onboarding. Make Legacy Tech Work Smarter. Try Demo Now.

Call Center 98

Call Center Contact Center Webinar 2021 98

West Monroe

MAY 17, 2022

In our quarterly poll, we asked industry executives what their biggest challenges were in reaching their clean energy goals—and whether they planned to make use of new IIJA funding. West Monroe’s Quarterly Executive Poll—Q2 2022. As a result, the U.S. remains some distance from achieving its 2030 GHG reduction target.

2022 52

2022 2030 2021 Document 52

West Monroe

MAY 17, 2022

In our quarterly poll, we asked industry executives what their biggest challenges were in reaching their clean energy goals—and whether they planned to make use of new IIJA funding. West Monroe’s Quarterly Executive Poll—Q2 2022. As a result, the U.S. remains some distance from achieving its 2030 GHG reduction target.

2022 52

2022 2030 2021 Document 52

Think Customers

AUGUST 6, 2018

A 2017 poll from Call Centre Helper poll found. But as customer experience takes a more prominent role and these employees become more strategic, those titles don’t go far enough. Contact center employee names are beginning to change to reflect a strategic shift.

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Contact Center 2017 Reference Interaction 120

West Monroe

MAY 17, 2022

Our Quarterly Executive Poll offers answers. West Monroe’s Quarterly Executive Poll—Q2 2022. See what all industries said about inflation, the war on talent, and more—and learn about the poll respondents—in our main Quarterly Executive Poll. But what’s driving that expansion? Vehicles for growth.

2022 52

2022 2021 Innovation Technology 52

West Monroe

MAY 17, 2022

In our Quarterly Executive Poll, we dug deeper into what industry respondents see as their key challenges and how they plan to overcome them. West Monroe’s Quarterly Executive Poll—Q2 2022. Here are some key takeaways. Supply shortages and cost of goods named top challenges. read more.

2022 52

2022 Consumers Government 2021 52

Beyond Philosophy

MAY 22, 2015

All the polls leading up to the election said it would be a Hung Parliament, i.e. no one political party would be the outright winner/have a majority. On the poll inquiry, they could have used System One thinking, answering quickly without using their more rational thinking from System Two. Politics and polling go together.

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2015 Books Government Blog 145

SurveySparrow

APRIL 18, 2021

Top 4 Employee Experience Polls. Survey companies offer numerous types of polls, surveys, and feedback forms that a business can use to map their employees’ experiences. So, if you are searching for some of the best employee experience management polls, we have a few suggestions. . SurveySparrow. Signup for Free.

Employee Experience 95

Employee Experience E-support Feedback Measurement 95

West Monroe

DECEMBER 1, 2021

In January, we polled 150 C-suite executives to get their pulse on the future of a COVID-19 vaccine would change distributed work, the timeline for stability at their organizations, and hiring plans.

2021 52

2021 Leadership 52

West Monroe

DECEMBER 1, 2021

In April, we polled 150 C-suite executives to ask them about their organization’s hybrid work model, what they’re hearing from employees about this new future of work, and the top challenges they expect to face as they implement these plans.

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2021 52

SurveySensum

FEBRUARY 7, 2024

You can accomplish this by asking your audience directly for input through surveys and polls. Establish a two-way street of communication by encouraging open dialogue through comments, polls, and surveys. Use analytics tools, customer feedback platforms , and social media monitoring to gain deeper insights into your audience.

Connections 52

Connections Social Media Demo Feedback 52

SurveySensum

FEBRUARY 28, 2024

Best Features: It facilitates live polling and Q&A for truly anonymous feedback, ensuring an equitable voice for all participants. This platform enables the creation of live online polls, surveys, and quizzes, easily shareable through web links, emails, or social media.

2024 52

2024 Feedback Demo Social Media 52

ShepHyken

SEPTEMBER 18, 2020

All this is well and good, but you may reap greater dividends by broadening your poll questions and grading customer satisfaction on a few more criteria or indicators. Most of the time, customer service feedback is as simple as “Were you happy with your service today?” or “Please rate your service on a scale from 1 to 5.”.

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Feedback Customer Service Article Communication 123

C3Centricity

FEBRUARY 27, 2024

Employee Engagement : A Gallup poll revealed that organizations that frequently implement small, incremental changes report 25% higher employee engagement levels than those relying solely on large-scale transformations.

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E Commerce E-support 2016 2022 90

Maru Group

FEBRUARY 7, 2022

We conducted a poll the same month and found 62% of U.K. Almost all American BNPL users polled by Maru in January said it was not hard to use (97%). At Maru, we use our unique software platform to measure and analyze how consumers feel, behave, and think to help clients better understand their customers and deliver better outcomes.

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2001 2021 Financial 2022 89