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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. But instead of cancelling or postponing Pulse, we made the call to take it digital. Pulse 2020 – Back to Moscone (Or So We Thought).

2021 45
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. The Super-Heroes of Customer Experience are here! LinkedIn : [link].

2020 132