Lumoa

APRIL 21, 2022

Ladies and Gentlemen, I give you … The Cost Centre Shuffle Reframe the question Bring a different outlook Solutions not problems Rewrite the Cost Centre book Walk in the shoes of others. In a creative way. Not problems, but solutions. Ask “What does Sales need?” “How How can I help Product?” What will make Customer Success succeed?”

Banking 83

Banking Customer Satisfaction Webinar Insights 83

Customer Enthusiast

MARCH 7, 2017

We’ll be posting status updates every [number] minutes on this page: [link]. I would rewrite it, removing the following words: violated, Section (too formal), comply (“Submit to us!”), and prompt (“Hurry it up!”). Scenario 4) How to respond to a service interruption question: Suggested script: “Hello, [their name].

Customer Service 40

Customer Service Reference Customers Contact Center 40

delighted

MAY 26, 2023

For example, demographic questions like age, gender identity, income level, and marital status can be asked with predetermined single select answers. Rewrite close-ended questions as open-ended questions One exercise you can use to practice the art of asking open-ended questions is turning close-ended questions into open-ended ones.

Definition 89

Definition Feedback Leadership Information 89

Interactions

SEPTEMBER 24, 2020

While by the late nineties, generative models and their parameter estimations from training data had become the mainstay in speech and language technologies, another revolution was around the corner to challenge the status quo once again. The story was no different from Neural Machine translation and for all of the subtasks of NLP.

Metrics 71

Metrics Technology Culture Measurement 71

Help Scout

AUGUST 12, 2021

In those cases, they retain access to login to Twitter and Facebook directly for monitoring, status updating, and replying as needed. Try setting some team challenges — take a prepared response to a common question and ask everyone to rewrite it for Twitter, for example. Don’t expect your team to be great at it immediately!

Social Media 145

Social Media Customer Service Strategies Customer Service Management 145

Grade.us

JUNE 5, 2020

3:16 Brief explanation of the In-Queue recipients status section. It’s tempting to completely rewrite your email and see if that works, but there are so many variables when you make multiple changes that it can be difficult to identify which part of the change increased or decreased your conversion rate.

B2B 29

B2B Connections Reference Measurement 29

Grade.us

JANUARY 21, 2019

Sometimes it's just a local guide who's trying to build up their points because they think having a high level status as a local guide is going to help them. They do, and then the reviewer usually goes back and rewrites the review. It doesn't, actually. It's the quality of edits and reviews that matter to Google, not the quantity.

Management 36

Management Consulting Hospitality Social Media 36