success-stories 
Daniel Group
NOVEMBER 4, 2021
The post CX Success Stories – Joy, Research Analyst appeared first on The Daniel Group. Well, thank you for listening to my experience here as a research analyst at the Daniel Group and of course, you have a great rest of the day. I’m going to talk to some more of our clients’ customers.
Daniel Group
SEPTEMBER 23, 2021
CX Success Stories – HOLT CAT. The post CX Success Stories – HOLT CAT appeared first on The Daniel Group. Edward Craner, SVP of Strategy and Marketing, HOLT CAT , shares how they have transformed their company with feedback over the past 13 years. Edward, thank you. Glad to have you with us today.
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TechSee
JULY 2, 2019
But sometimes, in the midst of the mundane, comes the mind-boggling: crazy, funny or hair-raising B2C customer service success stories that make your day and inspire you to deliver ever-better service. To read more of our out-of-the-box customer service success stories, click here.
Daniel Group
FEBRUARY 5, 2021
The post CX Success Stories – Butler Ag Equipment appeared first on The Daniel Group. And I think there are a lot of takeaways here that many of our other clients can learn from. So again, thanks a lot, Jodi. I really appreciate it. Jodi Phillips (13:28): Thank you.
Speaker: Christian Jakenfelds, CSM at Planhat
But what many customer success professionals don’t understand is that this work can actively impact an organization’s new revenue. CSMs can identify and use customer stories, quotes, and referrals to help drive revenue and business growth. The everyday work of the CSM is constantly growing in importance.
Daniel Group
OCTOBER 23, 2020
Kirk Kaiser (05:26): The second thing that we started doing, it was great because we were able to pull this reporting right off of the Daniel Group portal, is really started leveraging data to help tell the story and really to drive home the why, if you will. The post CX Success Stories – NMC appeared first on The Daniel Group.
BirdEye
JULY 10, 2023
A successful brand collaboration has to be formed on a foundation of mutual benefit. Successful brand collaborations are those where you feel comfortable recommending each other’s products/services to customers. Align marketing strategies: Your alliance will be a success only if your marketing techniques are aligned.
Speaker: Kristi Faltorusso, VP of Customer Success at ClientSuccess
Kristi Faltorusso, the VP of Customer Success at ClientSuccess, is joining us to discuss how to avoid ambassador burnout and build brand ambassador programs that stand the test of time. Kristi will share: Horror stories about brand ambassador burnouts – and how you can avoid them.
Speaker: Bill Johnston, Community Innovation Officer at Structure3C
Customers who share stories, knowledge, and experiences with other customers or prospects are more effective and authentic than traditional marketing programs. On Tuesday, June 21, at 12pm ET, join us to learn: The key element of a successful program. All attendees will receive access to exclusive program planning templates.
Speaker: Sam Hahn, VP of Technology & Technology Evangelist, eGain Corporation
You will learn top trends, proven use-cases, best practices, and real-world at-scale success stories for contact center AI. Want to know how to overcome these impediments, and succeed with AI in 2019? Register for upcoming webinar “Beyond the Hype: Contact Center AI That Works”. How to form a clear strategy to succeed in using AI.
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