Remove tag homeworking
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Serial CCO Tips for How/Why to Take a CCO Role, With Tish Whitcraft – CB20

Customer Bliss

Before OpenX, she was Chief Customer Officer at Tagged, a social discovery network with 300 million members, for which she ran all product, revenue, and business operations. Homework: Research the company through LinkedIn discussions, talking to people you know, etc, etc.

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Top 8 accounting software for small business

BirdEye

Reviews Do your homework and read reviews from other small business owners who have tried the software you’re considering. Security Your financial data is precious. So pick an accounting software that prioritizes security, uses encryption, and secures servers to keep your information safe from prying eyes.

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A Guide to HomeAdvisor for Business

ReviewTrackers

The trend toward specialization in tandem with aggressive marketing made way for sites such as Angie’s List, and now HomeAdvisor and others that have gained popularity among consumers looking to engage contractors for repairs and remodeling projects with a high price tag, where reliability was a non-negotiable.

Insurance 102
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To Bot or Not to Bot? Neither, Start with a Strategy

Kustomer

Using an automated system to suggest tags, categorization, macros, and helpbase articles for your agents can save tons of time, and can be much simpler to set up and operate than a customer-facing chatbot. Final Thoughts. It’s crucial to have a strategy, and that you don’t just jump right in.

Webinar 66
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7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar

ChurnZero

As Untappd’s Customer Success team conducted outreach and learned more about their customers’ evolving situations, they took key actions, including: Tagging accounts in affected areas with temporary ‘Do Not Call’ flags in Salesforce. What doing your homework for the meeting looks like. What to include in each type of business review.

Webinar 72
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To Bot or Not to Bot? Neither, Let’s Start with Strategy First

Solvvy

Using an automated system to suggest tags, categorization, macros, and helpbase articles for your agents can save tons of time, and can be much simpler to set up and operate than a customer-facing chatbot. Final Thoughts. It’s crucial to have a strategy, and that you don’t just jump right in.

Webinar 48
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How to Discover Customer Pain Points

LiveChat

The authors of these posts already did their homework and they’ve checked the keyword popularity. For example, you can tag emails containing information about potential pain point. If you’re using Gmail, you can simply click on the Labels button to quickly tag your emails.