The CX topic we need to address more
Customer Bliss
SEPTEMBER 28, 2017
There is a large topic that I feel we don’t address enough in CX circles, though, and I wanted to dedicate a quick blog to it. What’s the topic? At Shop.Org , which just concluded in Los Angeles, this was a huge topic. (It’s It’s tied to the same kind of trends that you see in e-commerce front-end marketing.
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