Customer Bliss

MARCH 8, 2016

Ever since social media became a force, the idea of ‘social media love’ — getting positive feedback from clients and customers and fans, essentially — has been something that many brands aim for in the social space. Earning Social Media Love From Good Customer Experiences.

Social Media 142

Social Media Customer Experience Reference 2014 142

Survicate

FEBRUARY 20, 2019

, The feedback channels you should be paying attention to, How to instate an effective customer feedback management procedure, and which tools and tricks you can use. So, let’s talk effective customer feedback management. The Customer Feedback Loop. Customer Feedback Loop ? Customer feedback types. But first….

Feedback 81

Feedback Management E Commerce Communication 81

C3Centricity

JULY 2, 2016

It is what your customers think it is; its brand image, personality and its value to them. According to Wikipedia , a brand is: “a set of marketing and communications methods that help to distinguish a company from competition and create a lasting impression in the minds of customers.” Brand Image.

Brands 63

Brands Marketing Measurement Advertising 63

Provide Support

SEPTEMBER 1, 2015

Customer Experience Mistakes to Avoid On E-commerce Sites. There are many talks today around how to create a winning customer experience. So how do you go about winning and keeping customers? You can find a plenty of good books and articles on the web revealing secrets to creating memorable customer experiences.

E Commerce 85

E Commerce Customer Experience Social Media E-support 85

Thematic

JUNE 3, 2021

You have decided to collect feedback from your customers via a survey tool. There's no shortage of survey solutions and customer feedback management platforms. Will you choose a survey tool or a customer experience management platform? Check what existing customers are saying. This can become overwhelming.

Measurement 62

Measurement Customer Experience User Experience Feedback 62