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Why is Employee Satisfaction Important: Its Impact on Business Success

SurveySensum

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 3. Therefore, pour your resources into your people, and watch your company’s future flourish. Start listening to your employees’ voices with employee satisfaction surveys and gauge and improve their satisfaction levels!

Culture 52
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5 Top Customer Service Articles For the Week of May 14, 2018

ShepHyken

The Guardian) Google Duplex contacts hair salon and restaurant in demo, adding ‘er’ and ‘mmm-hmm’ so listeners think it’s human. Be sure to watch the short video. My Comment: Before you can have a good CX, you must have a good EX – that’s Employee Experience. It is amazing! Imagine that!). But Why?

2018 76
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Customer Journey Management for Financial Services

inQuba

CXO, inQuba (ex-Head Strategy Nedbank Business Banking and previous Strategy Consultant). Request a Demo. On the 21st August 2018 inQuba hosted a live webinar for financial services professionals. Our industry expert speakers were Trent Rossini (COO, inQuba) and Desan Pillay. Questions that were addressed. Slide Material.

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People analytics: How to use HR data to drive business results

Qualtrics

Every interaction an employee has with an organization is a data point that can be utilized to glean insights – and improve EX. Are they watching videos about culture? Determine how HR and EX fit into those goals, then work backwards to the types of questions you’d like answered – and the areas you want to improve on.

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Seven Reasons Why Your Customers Won’t Renew

Gainsight

Every ex-customer is just another lead for a new sale. Are you communicating it to your customers through regular webinars and demos? Watch the webinar version of this post! We almost always see the steepest drop-off during the onboarding process, an inflection point, and then a steady decline in users over time.

ROI 78
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Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

The Employee Experience (EX) tool collects and analyzes employee feedback and offers insight to improve workplace culture and productivity. You can watch replays of user sessions to see how users navigate the website. Explore SurveySensum to Unlock the Full Potential of CSAT Surveys Request a Demo Try the tool now!

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How to choose the best reputation management company

BirdEye

Watch the Free Demo Now. See Pricing FREE DEMO 2. Pricing: Thrive’s pricing is available in their Watch Demo section. Pros: Thrive offers a free demo of their services. Their team includes ex-journalists, PPC experts, SEO experts, content strategists, and editors. Jennifer Just, Eldorado Resorts Inc.