Call Experts

NOVEMBER 17, 2022

Investing in a holiday customer service plan is essential to growing your business. But, managing all of the moving parts of your business can feel overwhelming, especially with the onset of the winter season. But, what does this increase in traffic really mean for your business? But why does it make a difference to shift hours?

Customer Service 98

Customer Service Customer Service Strategies Retail Social Media 98

SurveySensum

NOVEMBER 22, 2023

That’s why offering a seamless experience is crucial to keeping visitors engaged and returning for more. Website feedback is like having a direct conversation with your customers. It unveils their preferences, pain points, and desires regarding your website. That’s a huge chunk of potential business loss, right?

Feedback 52

Feedback Customer Insights Insights E Commerce 52

SurveySensum

JANUARY 12, 2023

Did you also send your first customer survey through Google Forms? Then how are you adding logic to your surveys? Or, integrating the platform with your CRM? Why is it time to go beyond Google Forms? And all you just need is internet access to your device and a Gmail id to send a survey. And it’s free! .

NPS 52

NPS Touchpoint Feedback Demo 52

SurveySensum

FEBRUARY 24, 2022

Customer feedback plays an important role in enhancing your services and products, improving growth, and serving an all-around excellent user experience. . Choose the right one depending on your business goals and needs. You shouldn’t waste your precious time and effort learning how to use the software.

2022 52

2022 Feedback Multi-Channel NPS 52