Remove your-customers-are-your-secret-weapon-for-great-app-development
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Your Customers Are Your Secret Weapon for Great App Development

CSM Magazine

An app can make or break the customer journey. Get it right and the ease and simplicity of your product will have your customers coming back for more. Get it wrong, and no matter how brilliant your solution, you’ll struggle to grow your user base. Jack Underwood, Founder and CEO of Circuit explains.

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Brief 15 May 2018

CX University

Professional Development Corner. 10 Tips for Active Adult Learners If you are juggling the roles of partner, parent, employee, and student, you may be wondering how you are going to survive the summer and still complete your CX courses. These apps can sync with other devices to help you make sure that no task gets overlooked.

2018 40
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How to Bring Dead Users Back to Life

Gainsight

You may think your product is healthy, but there’s a scary secret hiding in your data that you may not be equipped to defeat. Peel back the layers of your data and you’ll discover a sinister surprise. Peel back the layers of your data and you’ll discover a sinister surprise. You need an integrated solution.

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How To Maintain Strong Customer Engagement During COVID-19

CSM Magazine

As the global lockdown brought uncertainty to a great extent, businesses are faced with the struggle of choosing between generating profits in the middle of uttermost economic hardship or taking into consideration the threats to the life and livelihood of their consumers. Reinventing Customer Engagement. Keep Your Lines Open.

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CXU Student Brief 7

CX University

Professional Development Corner. 10 Tips for Active Adult Learners If you are juggling the roles of partner, parent, employee, and student, you may be wondering how you are going to survive the summer and still complete your CX courses. These apps can sync with other devices to help you make sure that no task gets overlooked.

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Announcing the 2022 Gainsight GameChanger Award Winners! 

Gainsight

The winners represent some of the biggest names in the SaaS industry, and we salute their ability to change the game of customer success and experience over the past year. . Seismic is dedicated to understanding how customers use their software to lead to value, and they’re obsessed with data. Visionary Award Goes to … Seismic.

2022 23
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The Three Leading Causes of Customer Churn

Retently

It’s that awful, nasty, revenue-crushing word that every SaaS company has to deal with at some point in their customer lifecycle. Some companies experience a massive churn rate and have to fight for every customer. Customer Success and Churn. Indeed, within these four stages lies a full 53% of all causes of customer churn.

E-support 148