Last updated on March 17, 2023
We have spoke before about how Lumoa can pull your web data through an API, with no fees to setup, and it takes just a few minutes! Now this process can be done on a more precise scale, allowing you to filter between apps within the same collection:
Check out all the integrations below, or Admins can use this link to visit the Survey Hub directly and get started pulling in new data!
We have two new easy ways for you to look at your Insights on the Impact page. These let you find related trends within your data, such as when people talk about X issue, they often do it from Y region.
We made a few new guides to help get new users to Lumoa up and running, as well as to expand knowledge for veteran users:
We had a fabulous webinar recently that showcased the power of Closing the Loop within Lumoa
That’s all folks! Thanks for reading!
Recently, we did a study at Lumoa on the state of AI in Customer Experience and found out that Artificial Intelligence (AI) has quickly become a core component of improving customer experience (CX), especially in service industries. The uptake of AI in customer experience is very visible in its use across diverse industries, from manufacturing […]
Read moreEvery interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. 78% of customers have backed out of a purchase due to a poor customer experience (CX). The pressure is rising for businesses to step up their CX game. More than 80% of […]
Read moreLet’s face it; running a retail business is unforgiving work. First, your brand needs to compete against hundreds of others in a crowded marketplace. Meanwhile, customers are rolling in options and will drop a brand for its competition the moment they have a negative experience. That’s why creating a customer experience (CX) that helps your […]
Read more