West Monroe

SEPTEMBER 4, 2023

Beauty in an ad to walking into a store or clicking through our website online and it’s essential that we’re aware of how our customers engage with such touch points. Beauty is a digitally native brand. The customer journey entails everything, from the time they see e.l.f. We stand for it because it’s in DNA.

Culture 52

Culture E Commerce 2004 E-support 52

Optimove

NOVEMBER 14, 2019

Arc’s offering allows brands to nudge the shopper down the path to purchase by creating contextually relevant omni-channel content, engagements and experiences that extend the reach and impact of physical and digital activations to drive sales and post-transaction loyalty. SendGrid processes over 45 billion emails every month.

Multi-Channel 40

Multi-Channel 2008 E Commerce Sports 40

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Adrian Swinscoe. Barry Dalton.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Adrian Swinscoe. Barry Dalton.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

ReviewTrackers

NOVEMBER 27, 2018

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Website and contact e-mail. Why Claim Your Yelp Business Page? If this is the case, then consider it good news.

Social Media 92

Social Media Hotels 2004 E-support 92

ReviewTrackers

NOVEMBER 27, 2018

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Website and contact e-mail. Why Claim Your Yelp Business Page? If this is the case, then consider it good news.

Social Media 50

Social Media Hotels 2004 E-support 50