Storyminers

JULY 6, 2020

Her areas of expertise include market research, program management, marketing, instructional design, and training. Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

Her areas of expertise include market research, program management, marketing, instructional design, and training. Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

SurveySensum

JULY 14, 2020

He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

SmartKarrot

FEBRUARY 4, 2022

The US market has high demand and supply of SaaS service providers. Many companies across industries use adobe tools and services, including marketing, printing, publishing, and digital media. Drips is a SaaS platform that has revolutionized the way organizations approach interactive marketing. Founded in: 2007.

2006 10

2006 2003 2010 2005 10

SmartKarrot

FEBRUARY 3, 2022

Creditas is an online marketplace for asset-backed consumer loans. Hi Platform is the leading customer relationship management platform in Brazil. It enables businesses to form stronger bonds with their customers. Omie is a cloud-based management platform for small and midsized businesses. Founded in: 2011.

E Commerce 10

E Commerce 2011 2012 2013 10

Comm100

FEBRUARY 6, 2018

Different companies have different needs, and a very diverse number of customer engagement tools are waiting to fill those needs. This blog post will cover several of the top, most sought-out customer engagement tools on the market. Business Seeks All-in-One Customer Service Software. OS : Windows, Mac OS, web browser.

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42

ProProfs Chat

AUGUST 8, 2019

Do you know that 52% of consumers make an additional purchase from a company after a positive customer service experience? Trust me, they all come looking for a good customer service experience, which at times, many brands fail to offer. However as time has passed by, many loyal customers started to give up on the brand.

Customer Service 51

Customer Service Airlines E-support Brands 51