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Improving Your E-Commerce Customer Service to Meet Today’s Consumer Expectations

Joe Rawlinson

AUGUST 9, 2017

Use social media channels to keep in touch with your customers and stay engaged. Deliver a Satisfying Omni-Channel Experience. Customers also crave a more satisfying omni-channel shopping experience, IBM’s study found. Add Value by Utilizing Technological Innovations.

E Commerce 104
E Commerce Consumers Customer Service Social Media 104
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QR Code Marketing for Mobile First Brands 

Optimove

AUGUST 15, 2023

Coca-Cola set a prime example back in 2012 when consumers were relatively new to QR scanning. Scanning the codes unlocked an augmented reality experience, engaging customers with interactive games and exclusive content, fostering a memorable and engaging brand experience.

Brands 52
Brands Marketing 2025 Events 52
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