article thumbnail

How Important is Customer Service in Travel and Tourism?

Bold360

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. E-consultancy believe that the success of your relationship with a customer depends upon the human loyalty you can create, rather than the corporate loyalty that these schemes often engender. trillion on travel by 2020.

Tourism 56
article thumbnail

10 Cool Chatbot Examples to Inspire Your Project

Inbenta

No wonder why almost every business out there that deals with huge amounts of support requests has implemented or is considering the implementation of a chatbot or conversational platform to automate customer interactions. . Their support team realized many of the doubts customers were facing were really similar. . Gol Airlines.

Insurance 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

The Post article was on the heels of articles from Restaurant Business (2018) and The New York Times (2017)—both asserting that there may be too many restaurants. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs. sean.eidson@materialplus.io

2022 52
article thumbnail

Where is the new growth for restaurants?

Strativity

The Post article was on the heels of articles from Restaurant Business (2018) and The New York Times (2017)—both asserting that there may be too many restaurants. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs. sean.eidson@materialplus.io

2022 52