2020 Customer Experience Management Customer Retention Mobile Customer Service 
ProProfs Chat
MAY 6, 2020
Customer Experience & Live Chat Statistics. Future of Customer Experience. Must-Read 53 Customer Experience Statistics for 2020 . Service insight and knowledge are also key to a good experience according to 62% of consumers. (Source: American Express ) Tweet this.
SmartKarrot
FEBRUARY 16, 2022
Not just brand loyalty, CX is a key factor when making purchase decisions, customer retention, and even word-of-mouth advertising. Considering this importance, we have brought a list of 75 customer experience statistics to you. These will help you efficiently create an excellent experience for your customers.
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