ViiBE Blog

AUGUST 2, 2021

ViiBE Blog. August 2, 2021. A CRM system holds all the information about your customers that is essential for successful and sustainable business growth, hence its integration can benefit you and your company in various aspects along the way, especially within customer support services. Natalia Barszcz. Share this article.

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TechSee

JUNE 16, 2022

As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. Jeff’s Inside Customer Service blog has been recognized as one of the Top 50 customer service blogs on the planet. Follow on LinkedIn.

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ViiBE Blog

JULY 15, 2021

ViiBE Blog. July 15, 2021. Free Retail E-book available now! Video assistance is also beneficial because it makes it easier to show empathy and connect with the customer in need of help, despite the support being given during a remote interaction. 26 August 2021. 25 August 2021. 24 August 2021.

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Call Center 2021 E-support Insurance 52

ViiBE Blog

AUGUST 18, 2021

ViiBE Blog. August 18, 2021. A customer-centric business strategy bases your company’s sales process on your customer’s needs, wants, and how they want to communicate. This knowledge is crucial to improving the customer experience of customer support. . Free Retail E-book available now! Charles Street.

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Customer Centricity Net Promoter Score 2021 E-support 52

ViiBE Blog

AUGUST 27, 2021

ViiBE Blog. August 27, 2021. As part of this customer-centricity , start by implementing tools to improve communication with the customer and measure your performance. Several tools will help you accomplish this. On the one hand, ViiBE gives your support team the tools to do their job thoroughly and quickly.

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Team Support

JANUARY 26, 2021

This blog series aims to break down the main principles of the new comprehensive study of the Support industry that is now available for download. Part 1 explores the transition of support from a reactive transactional model to a more proactive and preventive approach. offer electronic-only support contact methods.

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B2B E-support 2004 Download 64

ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Existing ways of contacting remote customer support 1.1.

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Comm100

DECEMBER 13, 2021

They need to offer the convenience of self-serve solutions, while providing personalized support and human experiences. In this blog, we’ll look at the four top reasons why credit unions need to offer live chat services in 2022, from improving member experience to gaining member insights.

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Upstream Works

SEPTEMBER 30, 2021

With the advent of mobility, e-commerce and social media, customers now have many touchpoints to engage with a business as well as additional communication channels. As NTT’s 2021 Global CX Benchmarking Report notes, customers utilize a broad mix of channels, and that mix of channels varies by age.

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ViiBE Blog

FEBRUARY 28, 2022

ViiBE Blog How can live chat integration with co-browsing improve CX? Anna Gorina February 28, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Studies show that live chat support provides a customer satisfaction rate of 92%.

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ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! This gives you the ability to provide your customers with the best possible service and support. AR-powered CRM.

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ViiBE Blog

JULY 8, 2021

ViiBE Blog. July 8, 2021. Cybersecurity solutions also tackle safe cross-organizational communication between all relevant hardware, such as mobile devices, printers, scanners, projectors, etc. Free Retail E-book available now! 26 August 2021. 25 August 2021. 24 August 2021. 23 August 2021.

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Comm100

MARCH 2, 2022

To deliver on this expectation, member support is key. Through direct communication with individual members, credit unions can show their genuine care and interest in them. However, to do so in today’s digital-first world, traditional communication is no longer enough. Table of contents. Current members are ‘phygital’.

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ViiBE Blog

MAY 26, 2023

ViiBE Blog Solving plumbing problems with remote visual assistance in plumbing management software Marc Prempain May 26, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

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Management 2023 E-support Document 52

Circular Edge

DECEMBER 8, 2020

Form 1099-NEC Filing Deadline: Form 1099-NEC is due to both recipients and the IRS by February 1, 2021 , regardless of whether filing electronically or by paper. E-File Threshold: The IRS also modified the threshold for the required electronic filing of most information returns, such as Forms W-2 and 1099. Prepare internal records.

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2020 Document E-support 2021 52

BirdEye

MARCH 15, 2023

In this blog post, we’ll dive into the latest social media demographics, including the average age of social media users for each platform and what these insights mean for your brand’s social media presence. In 2005, only 7% of American adults were using social media , while in 2021, around 70% use social media to connect.

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Social Media 2023 Entertainment E Commerce 52

Optimove

SEPTEMBER 27, 2021

Some blog posts are more exciting than others: Today, we proudly announce a $75 million investment led by global growth investor Summit Partners. We have over 2,200 users from over 500 brands across e-commerce, gaming, retail, QSR, telecommunications, and financial services. This is what we bring to the table.

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Leadership E Commerce 2021 E-support 21

Oracle

DECEMBER 17, 2020

The survey also found that the top three initiatives for city officials in 2021 will be: Cybersecurity (which has been #1 on the list for six years). I highly recommend this post by Daniel Foppen on the Oracle CX blog which explores the ways this city takes tremendous pride in ensuring the best possible experience for its constituents.

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Government Banking 2020 E-support 52

Circular Edge

DECEMBER 9, 2021

While there were several important changes that occurred for the 2020 tax year , including the new Nonemployee Compensation form, the 2021 tax year brings a few more updates to 1099 and W2 forms: 1099-MISC: The title has been changed from Miscellaneous Income to Miscellaneous Information. What’s New for ’22. W9 exception report.

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