2022 Culture Customer Service Training Poor Customer Service 
ShepHyken
SEPTEMBER 14, 2022
More and more people are complaining about bad customer service. The demand for better service continues to grow, as evidenced in our customer experience research (2022 Achieving Customer Amazement study sponsored by Amazon Web Services). A bad culture is the problem.
ShepHyken
MAY 30, 2022
Here are five good reminders of how to get your customers to return. I’m partial to number four… Provide Exceptional Customer Service. Poor Customer Service Is Strangling Business Growth by Iqra Ansari. My Comment: I’ve said this many times before, “Customer service doesn’t cost.
Expert insights. Personalized for you.
107 
Let's personalize your content