Currency Alliance

NOVEMBER 4, 2022

On 13 th of November 2022, the interchange charges on credit card transactions in New Zealand will be capped at 0.8%. This fee is commonly how financial services brands have funded their loyalty rewards for at least the past decade. Within one year, over 100 bank-sponsored loyalty programs in Europe disappeared.

Loyalty 52

Loyalty Marketing Loyalty Programs Banking 52

SurveySensum

JULY 4, 2023

billion , representing a 9% growth compared to the same period in 2022. For example, if you are looking to increase your revenue from the current customer base then the customer satisfaction goal should be to increase up-sell or cross-sell opportunities through customer loyalty programs.

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

SurveySensum

JULY 4, 2023

billion , representing a 9% growth compared to the same period in 2022. For example, if you are looking to increase your revenue from the current customer base then the customer satisfaction goal should be to increase up-sell or cross-sell opportunities through customer loyalty programs.

Customer Satisfaction 52

Customer Satisfaction Social Media Touchpoint Feedback 52

SurveySensum

MAY 11, 2023

Source: Satmetrix Here is the Average NPS Score by Industry based on the Satmetrix report of 2022, collecting almost 70,000 responses across 23 different industries. Offer seamless omnichannel experiences: Ensure customers can easily engage with your retail business across multiple channels.

NPS 52

NPS Retail Net Promoter Score Customer Satisfaction 52

Strativity

APRIL 27, 2023

Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Third-party services represent ~52% of the downloads.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Third-party services represent ~52% of the downloads.

2022 52

2022 Roadmap Customer Relationships Brands 52

SurveySensum

JULY 13, 2023

Understand your customer’s expectations regarding personalized offers, rewards, loyalty programs, and customer service – these are important factors when it comes to customer retention. Touchpoints Post-purchase services, customer support, loyalty programs. To assess the user-friendliness of your loyalty program.

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

Understand your customer’s expectations regarding personalized offers, rewards, loyalty programs, and customer service – these are important factors when it comes to customer retention. Touchpoints Post-purchase services, customer support, loyalty programs. To assess the user-friendliness of your loyalty program.

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 17, 2023

Make Your Membership Program Meaningful In a survey conducted by Statista titled, “ Average Loyalty Program Membership Among US Consumers ”, it was found that in 2022 consumers belonged to 16.6 membership programs on average but actively used a little less than half of those. But why is that?

Retail 52

Retail Customer Experience Sports Customers 52

SurveySensum

JULY 17, 2023

Make Your Membership Program Meaningful In a survey conducted by Statista titled, “ Average Loyalty Program Membership Among US Consumers ”, it was found that in 2022 consumers belonged to 16.6 membership programs on average but actively used a little less than half of those. But why is that?

Retail 52

Retail Customer Experience Sports Customers 52

SurveySensum

MAY 19, 2023

According to the extensive research done by Satmetrix in 2022, the industry average NPS score in Banks is 31. Banks can achieve this by providing personalized messages, loyalty programs, and regular check-ins. Use an omnichannel approach to reach your customers where they prefer to engage.

Banking 52

Banking NPS Net Promoter Score Financial 52

C Space

JULY 2, 2020

As the coronavirus pandemic has accelerated the adoption of digital technology in the consumer space, retail and pharmacy giant Walgreens Boots Alliance has turned to Adobe Experience Cloud to create personalized experiences for the 100 million members in its loyalty programs in the U.S.

2020 52

2020 Brands Airlines Social Media 52

SurveySensum

JULY 20, 2023

STEP 3: Resolve those issues Use this feedback to make adjustments to your product assortment, pricing strategies, or loyalty program to meet their evolving preferences and expectations. These programs are a great way to retain customers and enhance their shopping experience with you. But why is that?

Retail 52

Retail Feedback 2023 Social Media 52