Totango

JANUARY 3, 2024

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. Let Totango support your business growth in 2024 We’re excited about the future of customer success and the role we can play in business growth for 2024.

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Optimove

MARCH 26, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025.

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2024 Connections 2025 Download 64

Optimove

MAY 15, 2024

See the difference control groups make in this guide Download Now Why It Matters Major sporting events, like the 2024 UEFA European Football Championship, allow sportsbook operators to gain new players and reactivate dormant ones. Using this knowledge as a retention strategy can go a long way for operators. For more insights, request a demo.

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2024 2022 Insights Sports 59

ChurnZero

JANUARY 25, 2024

How will customer success jobs, and the skills they require, evolve in 2024? Let’s explore the essential trends, specializations, and factors driving the evolution of CS skills in 2024, and consider how you can upskill yourself and your team to stay at the cutting edge.

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Optimove

APRIL 23, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: The 2024 Optimove Insights Report on Marketing Fatigue provides crucial insights for marketers. Data and Methodology: The 2024 Optimove Insights Report on Marketing Fatigue, Consumer Perspectives queried 305 U.S. citizens in January 2024.

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2024 Marketing Insights Download 75

Optimove

FEBRUARY 1, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Due to popular demand, Optimove’s much-anticipated Lightning Talks are making a return at ICE 2024 between February 6th and February 8 th ! The post ICE 2024: The CRM Lightning Talks Are Back in Action appeared first on Optimove.

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BirdEye

MARCH 11, 2024

In this blog post, you’ll learn how to create amazing Facebook event cover photos with the correct dimensions and some of the best practices. Want a quick answer to what is the Facebook event cover photo size 2024? In 2024, the Facebook event photo size is 1920 pixels wide by 1005 pixels tall, with an aspect ratio of 1.91:1.

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2024 Events Social Media Demo 57

SurveySparrow

APRIL 30, 2024

This guide will walk you through a 7-step process to monitor online reviews in 2024. top 10 restaurants in Los Angeles” or “best invoicing software of 2024”. Showcase them in blogs, on your website, and at your place of business. Wrapping Up In short, mastering the process to monitor online reviews is essential in 2024.

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Optimove

MARCH 14, 2024

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

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Lithium

JANUARY 2, 2024

Some blog areas are limited to Khoros customers only. Complimentary analyst report: Gartner’s Top Strategic Predictions for 2024 and Beyond “AI” was the biggest buzzword of 2023. Sign up today ! Here’s the Atlas content you do not want to miss! So how does it now fit into our future, and should executives be taking a closer look?

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BirdEye

FEBRUARY 15, 2024

In this blog, we’ll delve into the latest online review trends, insights, and strategies to help you paint a detailed picture of consumer behavior and use it to your advantage. The post State of online reviews 2024: Embracing automation for growth appeared first on Birdeye Customer Experience Management.

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Optimove

FEBRUARY 12, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lightning talks, interactive demos sparked iGaming marketers with how-to advice on winning player retention and optimization game plans for 2024 and beyond. The post Optimove ICE 2024: Highlights in Pictures appeared first on Optimove.

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2024 Demo Download Sports 59

Feedbackly

MARCH 1, 2024

There’s no doubt that Customer Experience (CX) in 2024 is going to be ripe with some new changes and challenges, especially within the digital retail space. Get the replay here >> The post Top CX Trend in 2024: Emotional Experience as the Change Maker appeared first on Feedbackly. Let’s look at it from the beginning.

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BirdEye

MARCH 15, 2024

In this blog, we’ll guide you through how to do this within minutes. Table of contents How to delete a YouTube account channel in 2024 within 3 minutes? FAQs on how to delete a YouTube channel Streamline your social media presence with Birdeye How to delete a YouTube account channel in 2024 within 3 minutes?

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2024 Social Media Demo Download 57

Optimove

APRIL 2, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Euro 2024, June 14th to July 14th, 2024, in Germany, represents a major opportunity for brands to attract and retain new players. Like every sporting mega event, Euro 2024 will attract a wave of new players.

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2024 2022 Insights Events 59

ShepHyken

FEBRUARY 18, 2024

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. 6 Ways Businesses Will Be Leveraging Tech For Customer Experience In 2024 by Africa.com (Africa.com) Customer experience has fundamentally changed. Shameless plug!)

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2024 Article Customer Service Net Promoter Score 60

SurveySensum

MARCH 15, 2024

In this blog, I will list down the top 9 market research tools of 2024 that you can implement within your organization and achieve your market research goals. So, let’s scroll down and get a sneak peek into these must-know market research tools of 2024. List of the Top 9 Market Research Tools and Software in 2024 1.

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Feedbackly

MAY 15, 2024

Leadership in CX programs: Who leads them and how this ownership impacts results Challenges and Opportunities: What are the main challenges and opportunities in CX today that you should be aware of Industry Trends: What trends industry leaders in CX are investing in right now Learn more and save your free seat here : The post Free Webinar: What Actions (..)

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Webinar 2024 Leadership Feedback 52

Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas. If you have not, join us for the marketing event of 2024! 

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Beyond Philosophy

JANUARY 4, 2024

So, without further ado, here are the six learnings from 2023 that I hope help you as we head into 2024, starting with: Learning #1: Accomplishments in your personal and professional life require preparation and luck. The post Unlocking Success in 2024 With These 6 Essential Learnings From 2023 appeared first on Beyond Philosophy.

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2024 2023 Net Promoter Score NPS 97

2020 Research

FEBRUARY 29, 2024

The researcher skillset is expected to undergo significant changes by 2024, with a focus on strategic thinking, creative development, and data quality management. Evolving Research Skillsets Fact or Fiction: The researcher skillset in 2034 will bear little resemblance to the researcher skillset of 2024. appeared first on Sago.

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2024 Innovation Leadership Presentation 59

SurveySensum

NOVEMBER 3, 2023

In this blog, we’ll explore seven customer service trends for 2024. Here are the 7 trends in customer service of 2024 that are shaping the future of customer service. However, as we venture into 2024, it’s evident that AI isn’t here to replace humans but to work alongside them.

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BirdEye

JANUARY 25, 2024

As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. In this blog, we’ll unwrap the latest trends, insights, and strategies, providing a comprehensive look into the transformative power of Google Business Profiles for businesses of all sizes.

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Beyond Philosophy

DECEMBER 7, 2023

The post Which Is The Better Customer Experience in 2024? Colin has conducted numerous educational workshops, on how to improve your Customer Experience, to inspire and motivate your team. He prides himself on making this fun, humorous, and practical. Speak to Colin and find out more. Click here ! AI or People?

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Optimove

NOVEMBER 29, 2023

The future looks bright for AI-driven brand marketing, according to Optimove’s 2024 Consumer Perspectives on AI-Driven Brand Marketing Report. Dive Deeper and Download the Full Report These are just some of the insights we uncovered in our 2024 report. Of the 305 U.S.

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2024 Consumers Loyalty Insights 52

BirdEye

JANUARY 25, 2024

As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. In this blog, we’ll unwrap the latest trends, insights, and strategies, providing a comprehensive look into the transformative power of Google Business Profiles for businesses of all sizes.

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2024 Insights Automotive Hospitality 52

SurveySparrow

MAY 3, 2024

But you already know this…one of the reasons you are here reading this blog. The post 7 Best Salesforce Survey Tools to Try Out in 2024 appeared first on SurveySparrow. And when integrated with survey tools, it can offer a comprehensive view of customer interactions. to help you find the right one. Let’s get started.

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Beyond Philosophy

NOVEMBER 4, 2023

The post Discover the 14 game-changing opportunities and risks awaiting you in 2024 appeared first on Beyond Philosophy. . __ Did you know we have a YouTube Channel too? Check it out here. Follow Colin on LinkedIn HERE.

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2024 2006 Customer Satisfaction Presentation 78

SurveySparrow

FEBRUARY 22, 2024

Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached Best Customer Retention Software to Try in 2024 There are different types of tools that help a business in retaining customers. At each turn across the blog, SurveySparrow has surfaced to flex its capabilities to help businesses retain their customers.

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Customer Retention 2024 E-support Loyalty Programs 52

ShepHyken

MARCH 10, 2024

BONUS Top Five Customer Experience Blogs by Steve Towers (CX Obsession) In the digital jungle, we’re all on a safari to spot the rarest of beasts: focus! Amidst the wild thicket of information, we’ve tracked down the ‘Big Five’ of blogs, as voted by our tribe of savvy members. It’s any and every type of interaction.

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Customer Enthusiast

MARCH 29, 2024

Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned to digitize to personalize.

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Customer Enthusiast

MARCH 28, 2024

Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024.

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Customer Enthusiast

MARCH 25, 2024

Over the next couple of weeks, I’m going to share a series of blog posts related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. For openers, I learned that hospitality is a zero-disappointment industry.

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Hospitality 2024 Blog Customer Engagement 62

Customer Enthusiast

MARCH 26, 2024

Today’s blog post is a part of a series of posts that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned the difference between return on investment (ROI) and return on experience (ROE).

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Return on Investment 2024 ROI Measurement 62

SaleMove

DECEMBER 22, 2023

See 3 top trends for financial institutions in 2024 including delivering value with technology, generative AI, and the value of a unified interaction platform. The post Delivering Value and Efficiency Through Interactions appeared first on Glia Blog | Digital Customer Service Explained.

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SurveySparrow

FEBRUARY 18, 2024

But again, if you’re looking for alternatives to SurveyMonkey, try going through our blog. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached The post Top 10 Customer Thermometer Alternatives in 2024 appeared first on SurveySparrow. Now you know why we have the tool in our alternative list.

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InMoment XI

MARCH 27, 2024

Download InMoment’s 2024 Automotive Reputation Benchmarks Report for an exclusive look at the state of online reputation management in automotive today. According to InMoment’s 2024 Automotive Reputation Benchmarks Report : Close to 50% of customers will visit a business location again when they see the company responding to negative reviews.

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