Remove 2024 Remove Connections Remove Customer Base Remove Loyalty Programs
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8 loyalty trends for 2024: intelligent, data-led marketing

Currency Alliance

Loyalty trends, as we’ve said in our previous years’ trends articles, are interesting to think about – but they are not necessarily reflective of what your own brand should be focusing on in the next year. The article covers the various brands which have joined the Scene+ loyalty coalition.

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Top 5 Customer Service & CX Articles for Week of May 13, 2024

ShepHyken

6 Must-Haves for Your Restaurant’s Loyalty Program by Cherryh Cansler (Fast Casual) Noodles and Co, Mooyah, Clutch Coffee and Hyve execs discuss why successful loyalty platforms feature 1. Heavy adoption by customer base driven by employees actively promoting 4. Connect with Shep on LinkedIn.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. This integration provides a holistic view of your customers, from acquisition through retention. Customer loyalty programs are a strategic approach to encourage repeat business from customers.

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Furniture store marketing 101: Trends, tips, and tools 

BirdEye

Furniture store marketing is promoting furniture stores and their products to attract customers and increase sales. Offer incentives and loyalty programs Ashley HomeStore implements a successful loyalty program. These events offer customers a hands-on experience with the products and foster a deeper connection.

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Guest Post: 5 Strategies to Enhance Customer Loyalty and Retention

ShepHyken

For example, if you work in the travel and hospitality sector, you’ll know that most Americans prefer road trips to flying. As a result, you might consider adding options like van rentals to engage a dedicated community and see returning customers.

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7 Deadly Sins of B2B Customer Retention

Retently

This article takes a look at the seven deadly sins of B2B customer retention that you’ll want to avoid and the relevant solutions you may want to consider. Personalizing customer interactions, offering exceptional customer support, and proactively addressing concerns are key components that boost customer retention and trust in B2B markets.

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Online Reputation Management: The Small Business Guide to Going Big

SurveySparrow

In 2024, success has become synonymous with reputation. Reacts quickly and addresses the issue directly with the customer. Brand Advocacy Relies on a broader range of brand advocacy strategies, including influencer marketing, customer loyalty programs, or community forums. Sounds familiar?