2026 Consumers Marketing Technology 
West Monroe
OCTOBER 19, 2023
trillion by 2026—representing a 57% increase from 2023. To support their digital aspirations, manufacturers expect to increase technology investment relative to current levels. When the markets rebound and attention shifts from cost to growth, manufacturers that have paused or cut critical projects will be behind.
TechSee
APRIL 21, 2023
Just like office workers get frustrated with hour-long “meetings that could have been a quick email”, customer service teams and consumers’ worst nightmare is a redundant visit that could have been solved autonomously and remotely. What’s the best way to put a stop to wasteful, unnecessary visits?
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Answer Dash
OCTOBER 15, 2019
The global customer self-service market is booming, with a compound annual growth rate (CAGR) of 18.4%. Self-service is taking over and becoming a key player in the customer service market, and both companies and consumers should take notice. Today, this is really necessary in the modern technological climate.
Magellan Solutions
AUGUST 30, 2021
Amidst the rapid growth of technology, game development also started to transform itself to quickly adapt to the rapid need and demand of customers. Independently developed games lay the groundwork for augmented reality (AR) in video games, changing the video game market. . during 2021-2026 because of this.
Clarivate
APRIL 18, 2024
In classic Amazon style, its pharmacy offers two-day shipping on prescriptions by mail, with same-day delivery available in seven markets, with plans to add a dozen more cities by year end. While the key players’ strategies differ, all are focused on bending the cost curve while increasing patient touchpoints and engagement.
CSM Magazine
JANUARY 16, 2023
However, the technology has moved on as artificial intelligence and machine learning has matured. Now, chatbot messaging apps are of such a calibre that they won’t just serve customers, but they will also manage around half of all retail transactions by 2026. Take insurance claims as an example. Understand what success looks like.
delighted
NOVEMBER 5, 2019
In the pre-internet days, department, warehouse, discount, big box, and mom-and-pop stores were where consumers would purchase goods for personal use. Enhancements in technology have led to the growth of eCommerce, making it easier than ever before for businesses to sell retail goods online and across the globe. What is retail?
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