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CRM integration: A gateway to enhanced customer management

BirdEye

JANUARY 16, 2024

Customer relationship management (CRM) integration is about connecting your CRM software with other key systems in your organization, like your website, email platforms, or customer service tools. How does CRM integration impact sales & marketing? CRM integration is connecting your CRM software with other business systems.

Management 57
Management Social Media 2028 Customer Relationships 57
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What Is A Conversational User Interface (CUI) & How to Leverage It

Inbenta

OCTOBER 11, 2021

These systems meet users where they are, programmed to “speak human” rather than expecting users to “speak machine”. Conversing with our machines is no passing fad either – according to research from Allied Market Research, the global voice user interface industry generated $13.65 between now and 2028.

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2028 2030 Interaction Virtual Agent 69
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