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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . Technology also has the power to shift the nature of customer service from reactive to proactive. SUPER SMART. Chances are, they’ll stay with their employer longer, too.

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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . Technology also has the power to shift the nature of customer service from reactive to proactive. SUPER SMART. Chances are, they’ll stay with their employer longer, too.

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Revolutionizing Insurance: How Blockchain Technology is Transforming Claims Processing

CSM Magazine

In recent years, the insurance industry has witnessed a remarkable transformation, and at the heart of this change is blockchain technology. In this article, we will delve into the world of blockchain technology and its profound impact on claims processing within the insurance sector.

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Top 5 Customer Service & CX Articles for the Week of September 11, 2023

ShepHyken

My Comment: This brief article includes the three technologies that will positively impact businesses and create a better customer experience. You may have already experienced one or all of these technologies, but today is just the tip of the iceberg. You’ll have to read the article to find out more.

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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . Technology also has the power to shift the nature of customer service from reactive to proactive. SUPER SMART. Chances are, they’ll stay with their employer longer, too.

2028 40
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Global IT Services Spend Will Reach $2 Trillion By 2028

Forrester's Customer Insights

Forrester forecasts that by 2028, annual spend on IT services will reach $2 trillion. The IT services industry is often overlooked, even though it captures more than a third of annual global tech spend — some four times the annual spend on computer equipment.

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Property Management Solutions: Visual Assistance Helps Homeowners And Tenants

TechSee

TechSee’s technology. billion in 2028 at a CAGR of 9.3% Need for technology in the housing industry. The pandemic has made it crystal clear to housing management that they need the assistance of technology to improve operational efficiencies and streamline maintenance and repair processes. billion in 2021 to $28.21