Remove 5-most-popular-cx-blog-posts-2017
article thumbnail

More Than Just a Customer Experience Trend: 3 Top Shared Customer Bliss Blog Posts

Customer Bliss

As I look back at an article I previously wrote – What will CX Look Like in 2017 , I’m excited to see some of the progress that has been made in the industry. I’d like to share some of the most popular and most-shared content from the Customer Bliss blog.

Blog 204
article thumbnail

5 Most Popular Customer Experience Blog Posts of 2017

Customer Bliss

As we all take the time to think about improving strategies for focusing on customer-driven growth, join me as we revisit 5 of my most popular blog posts of the year. I thank you for taking the time to read my posts, and I look forward to creating even more great content for you next year! Click To Tweet.

2017 141
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Most Relevant NPS Software Platforms

Lumoa

2. Survicate Survicate is a popular customer feedback tool that offers four preeminent services: Mobile App Surveys, Website Feedback Surveys, Surveys & Forms. Sentiment analysis Yearly, weekly and monthly tracking of trends Read more: Surveysparrow 5. Unlimited users Offers free trials Read more: Lumoa.me

NPS 103
article thumbnail

Catch Up On Our Most-Read (And Must-Read!) Posts From The Past Year

Kerry Bodine

Every year I look back to see what blog content our readers have been most drawn to over the past year. It’s always interesting to see which new posts catch people’s attention (like #9 and #5 on the list) and which older posts (like #8 and #2) remain as enduring resources for those in the customer experience field.

article thumbnail

63 Incredible Customer Service Statistics [Infographic]

Ecrion

Increasing Popularity of Self Service |. In this blog, we highlight 63 of the top customer service statistics you can leverage to ensure the former and prevent the latter. The most successful customer service strategies are those that work to anticipate the needs of a customer, instead of simply responding to them.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. LinkedIn : [link] /. Website : [link]. LinkedIn : [link].

2020 132
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. We fully recognize and appreciate that there are multiple ways CX can and should be improved that don’t have anything to do with Artificial Intelligence. Annette Franz is the founder and CEO of CX Journey Inc.