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The Customer-Centric Compass

CSM Magazine

JANUARY 30, 2024

Exceptional Responsiveness One of the first signs that you’re dealing with a customer-centric company is their exceptional responsiveness. Whether you’re seeking information, support, or guidance, these companies respond promptly, ensuring you never feel ignored or left waiting in frustration. Apple Inc.,

Customer Centricity 111
Customer Centricity E Commerce Exceptional Customer Service E-support 111
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

JULY 20, 2023

Several factors can contribute to this issue: it could be due to a lack of customer awareness lack of customer interest in the category ineffective marketing strategies limited product assortment intense competition from other brands. She has everything; from outdoor gear to athletic apparel and fitness equipment.

Retail 52
Retail Feedback 2023 Social Media 52
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