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The ROI of Generative AI in CX: The Financial Case for AI Automation

TechSee

MARCH 4, 2024

Enterprise leaders are constantly seeking innovative ways to improve their customer experience (CX), ideally while improving their bottom line. enterprise software, automotive purchases), and cannot demonstrate causational growth within a reasonable period. Generative AI can be used to automate upsells, renewals and expansion.

ROI 109
ROI Financial Net Promoter Score NPS 109
article thumbnail

The ROI of Generative AI in CX: The Financial Case for AI Automation

TechSee

MARCH 4, 2024

Enterprise leaders are constantly seeking innovative ways to improve their customer experience (CX), ideally while improving their bottom line. enterprise software, automotive purchases), and cannot demonstrate causational growth within a reasonable period. Generative AI can be used to automate upsells, renewals and expansion.

ROI 109
ROI Financial Net Promoter Score NPS 109
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