InMoment XI

MARCH 27, 2024

A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor.

Automotive 260

Automotive Management Social Media 2024 260

C Space

DECEMBER 2, 2021

Driving Innovation. Rita Felder, Director, Mercedes-Benz Brand and Marketing Strategy. Our goal is to strengthen the long-term emotional connection to our brands by creating a holistic luxury experience across all touchpoints of the customer journey.”. We are also redefining automotive luxury with the all new EQS and EQE.

Innovation 52

Innovation Automotive Fashion Social Media 52

CSM Magazine

JUNE 24, 2021

Synergy delivers advanced customer experience solutions through its 700 seat contact centre based in South Africa, solving the challenges of culture-fit, affordability and performance for a global market including brands such as Octopus energy, The White Company, Ovo Energy and 02. About the Author.

Customer Service 52

Customer Service Automotive Competitive Advantage Customer Centricity 52

C Space

NOVEMBER 26, 2021

We’ve all spent the last 18 months speaking in to boxes on screens, with Microsoft and Zoom both seeing their stock and brand value (link to BGB) skyrocket in last years’ valuations. Will we see a new segmentation of brands from the airline industry, akin to the automotive market?

Airlines 52

Airlines Travel Automotive Entertainment 52

BirdEye

JULY 25, 2023

Social proof plays a significant role in every business’ marketing strategy by: Aiding word of mouth recommendations Encouraging customers to post public recommendations after seeing other customers do it Improving the value of your brand. Boosting brand recognition. This makes you a trustworthy name in the market as well.

Social Media 52

Social Media Advertising Fashion Brands 52

TechSee

MARCH 4, 2024

Enterprise leaders are constantly seeking innovative ways to improve their customer experience (CX), ideally while improving their bottom line. enterprise software, automotive purchases), and cannot demonstrate causational growth within a reasonable period. Generative AI can be used to automate upsells, renewals and expansion.

ROI 109

ROI Financial Net Promoter Score NPS 109