Automotive Brands Customer Insights Innovation 
SurveySensum
OCTOBER 4, 2023
What is an Automotive Customer Feedback Tool? How to Choose the Right Automotive Customer Feedback Tool? An automotive customer feedback tool is software designed to collect, manage, and analyze customer feedback and opinions within the automotive industry. Let’s dive into each tool here.
Thunderhead
JULY 9, 2018
In 1913, Henry Ford introduced the moving assembly line to a burgeoning automotive industry, revolutionizing global manufacturing forever. Incredibly, this single innovation compacted the vehicle assembly time from 12 hours to just 90 minutes , enabling labor costs (and crucially, vehicle price) to be radically reduced.
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Alida
DECEMBER 4, 2017
Cadillac is a brand that needs no introduction. It is an iconic company—a larger-than-life brand that people associate with luxury. Many people associate Cadillac with the yesteryears—back to the era of Marilyn Monroe and Elvis—but not with the innovation leaders of today. Focusing on customer experience.
Qualtrics
SEPTEMBER 4, 2020
When it comes to digital , what are the things that you could be doing now to make a real difference to your automotive business ? We gathered together thought leaders from across automotive space and beyond, to ask what the next steps in automotive digital transformation should be. Want to hear more? Today, nearly 4.5
Lumoa
DECEMBER 19, 2023
In this article, we’ll explore five innovative and creative ways to leverage AI for sentiment analysis. From enhancing customer support experiences to predicting market trends, AI empowers businesses across industries to make data-driven decisions that resonate with their audience.
Think Customers
JULY 29, 2022
Customer intent is defined as the reason or purpose behind a customer’s actions or behavior towards a brand. It looks beyond the superficial factors such as what customers are requesting or where they are requesting it and focuses on the customers’ true goals for the interaction.
C Space
DECEMBER 3, 2021
Michael Müller, Director Global Brand Strategy, Customer Insights, Audi. What are the big success stories for your brand over the last 12 months that have driven your brand strength and growth? With our holistic brand management and portfolio activities, we are going to shape the future of premium mobility.
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