BirdEye
AUGUST 7, 2023
There used to be a quick answer to “What is auto repair marketing?” Below, we delve deeper into 13 auto repair marketing strategies to boost your business. Table of contents What is auto repair marketing? Why is marketing for the auto repair business important? But now, most customers start their search online.
InMoment XI
SEPTEMBER 1, 2022
There is something to be said about how vital it is to leverage market research to understand your non-buyers so you can convert them into customers. But with such a crowded market, that is easier said than done. But focusing on how to improve customer retention is just as important, if not more. What Is Customer Retention?
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CSM Magazine
MARCH 13, 2024
Originally designed for tracking parts in the automotive industry, QR codes have evolved far beyond their initial purpose. According to a study by Bain & Co , companies that excel at customer experience by listening to feedback grow revenues 4 to 8 percent above their market.
SmartKarrot
APRIL 20, 2022
From apparel brands to food delivery platforms, almost all B2C businesses offer loyalty programs; and a majority of them are a huge hit. But, implementing these programs in Business-to-Business (B2B) environments can be a little different. Let’s start with understanding what the B2B loyalty program is and how it works.
Zeisler Consulting
MAY 23, 2023
Last year I had a lot of interactions with my car company and other support organizations having to do with my automotive needs. But from a marketing and CX perspective, it brings up a question: What if there were brands whose very Brand Promise was: “We’ll leave you alone”? I write a lot (these days, at least, it seems) about cars.
SurveySensum
SEPTEMBER 7, 2023
B2B Marketing & Advertising Survey Frequency: After significant campaigns or projects. When to send: Send Relationship NPS surveys after major marketing campaigns or projects to understand the impact of your efforts on client satisfaction. B2B Fintech Survey Frequency: Annually or after significant updates.
John Paul
MARCH 25, 2019
Our mission is to help our clients (usually big brands in various industries such as automotive, financial services, luxury…) to optimize their customer journey and enrich the existing loyalty programs in order to propose a seamless experience to the final customers. How long have you been working at John Paul?
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