Top 5 Customer Service & CX Articles for the Week of May 15, 2023
ShepHyken
MAY 15, 2023
In this blog post, we’ll explore why it’s essential to connect NPS initiatives to financial success, how insights from top CX and NPS influencers can help, and identify specific links that companies can look for between NPS and financial performance. I’ve also included many articles about NPS in this weekly roundup.
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