BirdEye

AUGUST 9, 2024

For location-based businesses of all sizes, Birdeye’s AI-powered tools and all-in-one solutions for reputation, social media, and customer experience management make it the superior choice. It is the most trusted AI-first platform for reputation and social media management.

Social Media 59

Social Media Multi-Channel Management Omnichannel 59

BirdEye

APRIL 25, 2023

Use social media to promote 4. Publish a blog or newsletter 5. Ask for customer reviews 8. Seek backlinks for your website and gather reviews from satisfied customers to boost your online visibility in search engines. Start by identifying your target audience and selecting the appropriate social networks.

Seminar 87

Seminar Social Media Advertising Workshop 87

BirdEye

JULY 5, 2023

However, constantly acquiring new customers without investing in strategies to retain them can prove quite harmful to the bottom line. To first time customers turn into loyal customer, it is important to invest in building relationships with them. This blog helps you grow your business with relationship marketing.

Marketing 92

Marketing Social Media Loyalty Programs Customer Retention 92

BirdEye

APRIL 20, 2023

Local lead generation is a great way to reach potential customers in your area and increase your revenue. In this blog, we’ll show you the best strategies for generating local leads that will help you get more revenue from your business. But how can you generate local leads?

Social Media 89

Social Media Multi-Channel Metrics Advertising 89

BirdEye

OCTOBER 11, 2023

And that is why it is time to understand the factors contributing to customer experience in the insurance industry. This blog post explores the importance and methods of delivering an exceptional customer experience to your clients. All of these customer preference insights can help you make meaningful tweaks.

Insurance 107

Insurance Customer Experience Social Media Omnichannel 107

BirdEye

MAY 24, 2023

Customer referral Your existing customer base is one of your most valuable marketing and sales resources when it comes to referrals. That’s why in this type of referral program, a business incentivizes its existing customers to refer new customers. If that’s not enough, people love getting public recognition.

Social Media 86

Social Media Reference Sports Sales 86

BirdEye

JANUARY 12, 2024

Knowing your customers on a personal level isn’t just a perk of running a local business; it’s your superpower. Hyperlocal social media marketing allows you to harness this power, turning every digital interaction into a meaningful engagement. Table of contents What is hyperlocal social media marketing?

Social Media 94

Social Media Marketing Events Advertising 94

BirdEye

AUGUST 31, 2023

The popularity of social media platforms as a commercial medium is on an upward trend. Most major platforms have developed a way to offer social media users the ability to buy their favorite products without going to an external site. This blog explores how to leverage Facebook Shops to boost revenue faster.

E Commerce 59

E Commerce 2023 Social Media E-support 59

SurveySensum

JANUARY 26, 2024

Scenario : Emily, a fitness enthusiast, stumbles upon an online advertisement for a new fitness app while browsing social media. Key Touchpoints : Social media ad showcasing the app’s features. Develop content like how-to videos, tutorials, guides, etc that help customers in their decision-making process.

Customer Journey 52

Customer Journey Social Media Touchpoint Webinar 52

BirdEye

NOVEMBER 30, 2023

Social media reputation management continues to be the lifeblood of enhancing your overall online reputation. Because they have 75 unique social media accounts across Facebook, Instagram, and Twitter, they must tailor all of their content to match each local audience’s specific needs and preferences.

Social Media 113

Social Media Management Brands Communication 113

BirdEye

NOVEMBER 16, 2023

This blog post provides all the information for small local services or growing landscaping businesses looking to supercharge their marketing strategies. But a full-fledged marketing plan for your landscaping business can help: Target a broader audience base using paid channels and social media for higher success in lead generation.

Marketing 64

Marketing Social Media Advertising User Experience 64

BirdEye

MAY 22, 2023

Consider using a customer referral program template to boost your company’s word-of-mouth advertising and make the most of every positive customer experience. In this blog, we’ll explore referral template strategies and share examples. Social media Social media is the place for eye-catching images.

Social Media 81

Social Media Advertising Reference Banking 81

BirdEye

AUGUST 7, 2023

Expand your content marketing efforts by posting content on your social media channels. Reach new customers on the cheap with email marketing. SEO involves content marketing, creating backlinks, and making sure your blog posts rank for the most relevant keywords. Benefits of having many customer reviews A.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

BirdEye

SEPTEMBER 29, 2023

This blog post uncovers everything you need to know about buyer personas and how to create the right one to help your business grow. By developing specific buyer personas, such as marketing personas, you stand to gain a deeper understanding of your customers. Table of contents What is a buyer’s persona?

Insurance 111

Insurance Social Media Multi-Channel Advertising 111

BirdEye

AUGUST 28, 2023

Social reach is one of the most important metrics of social media management. When you publish content on social media, you want to know who sees it and how many people interact with it. That’s what social media reach gives you. Q2: Why is it important to measure social media reach?

Social Media 96

Social Media Metrics Measurement Multi-Channel 96

BirdEye

AUGUST 29, 2023

Satisfied customers grow brand loyalty, boost word-of-mouth recommendations, and significantly boost a business’s growth. But, keeping customers happy is becoming challenging in the constantly evolving competitive business landscape. Better your Business with Customer Feedback Want to see the impact of Birdeye on your business?

Customer Satisfaction 86

Customer Satisfaction Social Media Omnichannel Net Promoter Score 86

BirdEye

MAY 15, 2023

But creating such a plan isn’t easy — it requires knowledge of marketing techniques, research into customer behavior, and understanding how people interact with brands. Don’t underestimate the importance of thorough market research in order to fully understand your potential customer base, too.

Brands 91

Brands Social Media Communication Consumers 91

SurveySparrow

JUNE 19, 2023

Customer Experience The Importance of a Digital Customer Experience Strategy 9 Steps for Best Digital Customer Experience Total Approach to Customer Experience Management How SurveySparrow Can Contribute to Crafting a Better Customer Experience The Future of Digital Customer Experience Conclusion What is Digital Customer Experience?

Customer Experience 52

Customer Experience Multi-Channel Social Media Omnichannel 52

BirdEye

OCTOBER 2, 2020

Reputation marketing is the process of proactively shaping a positive perception of your business to attract more customers and grow your business. Reputation marketing includes collecting and responding to reviews, posting on social media, and encouraging customer referrals. . Leverage social media.

Marketing 94

Marketing Social Media Reference Brands 94

Beyond Philosophy

JULY 18, 2020

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. Ghosh studies AI and its overlap with behavioral economics.

Social Media 114

Social Media Reference Consulting Customer Experience Management 114

BirdEye

MAY 30, 2023

Or measuring external metrics, like social media followers or customer review ratings , can help you gauge how your results stack up alongside others. If you see your competitors winning at social media marketing or manufacturing efficiency, you can borrow their methods to improve your business.

Social Media 92

Social Media Metrics Advertising Measurement 92

BirdEye

JUNE 22, 2023

Each customer you target comes with unique temperaments, making a one-size-fits-all approach ineffective. And that is why it is important to understand the different types of customers before designing a marketing strategy. So, most customers can be expected to engage with their favorite brands and product lines on social media.

2023 96

2023 Social Media Reference Loyalty 96

BirdEye

NOVEMBER 15, 2023

To build a 5-star online presence, you must take a strategic approach to collecting and managing reviews. In this blog, we’ve shared the ultimate list of retail review sites that will boost brand awareness and fuel business growth. Facebook Facebook has a user base of over 2.9 Let’s dive in. Read the full case study here.

Retail 108

Retail Brands E Commerce Demo 108

BirdEye

JUNE 21, 2023

Some potential locations for your referral program may include social media, email , and customer newsletters. These could include your current repeat customers, past customers, fellow industry leaders, and vendors who understand your business value and would refer you without any incentives.

Reference 73

Reference Social Media Travel Customer Retention 73

BirdEye

NOVEMBER 30, 2022

Content is the most powerful tool that you can use to grow your brand on social media. It can mean the difference between a few followers and an undeniable presence on Facebook, Twitter, and every other major social platform. Pick the best social media platforms for your goals 4. with your goals 2.

Social Media 52

Social Media B2C B2B Measurement 52

BirdEye

JULY 10, 2023

In this blog post, we’ll show you how to find a potential partner that aligns with your business as well as share real-life examples of collaborations done right. The end goal is to widen their respective customer bases by increasing awareness. to grow your social media presence) and at least some overlap in the target audience.

Brands 52

Brands Fashion Social Media Retail 52

BirdEye

NOVEMBER 9, 2023

It’s like using a treasure map that guides you straight to the heart of your customer’s thoughts and experiences. These platforms handle feedback, connect with customers, enhance services, and guide your company to success. Customers can leave reviews on your business page, which are prominently displayed for others to see.

Insurance 108

Insurance 2023 Financial Feedback 108

BirdEye

SEPTEMBER 11, 2023

To solve the growing need to improve authority, many reputation management solutions are in the market now. In this blog, we’ll walk you through the benefits of AI in reputation management in your business and why you should implement AI in your workflow today. Table of contents What is AI for reputation management?

Management 59

Management Brand Values Demo Social Media 59

BirdEye

SEPTEMBER 11, 2023

Ask any social media manager, and they’ll tell you that the more active your social media profile is on any platform, the higher your chances of reaching your target customers. That’s AI in social media management redefining the rules of online marketing.

Social Media 82

Social Media Management Demo Measurement 82

BirdEye

JULY 31, 2023

Generating more engagement, reaching new audiences, and strengthening the community are the top three marketing goals for businesses using social media to showcase their products or services. While these sound daunting, a social media content creator can make these goals possible for your business.

Social Media 52

Social Media Brands Multi-Channel Demo 52

BirdEye

JANUARY 13, 2023

Engagement is the measurement of success on every social media platform. If you want to increase your engagement rate, you need to know what social media engagement posts are and how to use them. We’ll also give you some best posting practices to keep your brand’s engagement rates high on any social media platform.

Social Media 52

Social Media Engagement Events B2C 52

BirdEye

APRIL 19, 2023

Social media management Many companies need help when it comes to social media, especially with the number of platforms available. But, you don’t need to be a TikTok star or Instagram influencer to be able to navigate the business side of social media. This can help build customer loyalty.

2023 84

2023 Social Media Consulting Events 84

BirdEye

MARCH 24, 2023

Lead outreach involves connecting with prospects through email, social media, calls, or cold outreach. For example, if you email customers monthly snapshots of their results, include a social media sharing button or link that allows them to share those results with their followers on LinkedIn.

2023 88

2023 Return on Investment Social Media Sales 88

BirdEye

NOVEMBER 20, 2023

When customers have a recommendation from a friend, they are 4x more likely to make a purchase. In this blog post, we’ve listed out 20 best referral marketing software tools to level up your referral game. Referral marketing is a strategy that encourages existing customers to refer new ones to your business. Let’s dive in.

E Commerce 64

E Commerce Marketing Multi-Channel E-support 64

BirdEye

DECEMBER 28, 2023

Did you know the market size of this location-based modern marketing method is valued at approximately USD 2.37 This blog covers everything you need about geofencing marketing and how to tap into local customers and establish your authority. Table of contents What is geofencing marketing?

Marketing 59

Marketing Advertising Social Media Events 59

InMoment XI

JANUARY 9, 2024

For good reason: delivering great customer experience (CX) leads to increased loyalty, lower churn, more referrals, positive word of mouth, and higher-value customers. What is B2B Customer Experience? How Does the B2B Customer Experience Differ from B2C? How Has the B2B Customer Experience Evolved?

B2B 551

B2B Customer Experience Net Promoter Score 2024 551

SurveySparrow

APRIL 11, 2021

Lead Scoring: In this, you assign points to leads based on specific parameters. The points are to indicate the leads that are closest to becoming your customers. Based on the points assigned, you will have a clear understanding of what to do with the lead at this point. How many times have they opened emails from you?

Social Media 98

Social Media Metrics Webinar White Paper 98