TechSee

AUGUST 14, 2023

They are “the ones to watch” and we recommend you follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events. She has published more than 350 articles for a variety of national media, including regular columns for Forbes, Adweek, and Success. and the United Nations.

2023 207

2023 Customer Service Contact Center Customer Centricity 207

SurveySensum

FEBRUARY 27, 2024

In fact, happy and satisfied employees are 13% more productive than unhappy and dissatisfied employees. Because when you are satisfied, you are more engaged, productive, and likely to contribute meaningfully to the organization’s goals. Satisfied employees are more motivated and engaged in their work.

Metrics 52

Metrics Culture Demo Healthcare 52

SurveySparrow

NOVEMBER 1, 2021

Googling hr influencers on the internet will give you boatloads of advice and tips from experienced HR professionals in blogs, social media posts, videos, carousal, and whatnot. You’re always more likely to work with people you know. She shares monthly blogs on LinkedIn and contributes to several top publications. 2 David Green.

Social Media 98

Social Media Seminar 2021 Blog 98

Doing CX Right

JULY 24, 2019

I’m your host, Sarah Nicastro. She has her own blog, which is DoingCXRight.com, and talks about all topics related to customer experience. Stacy : (03:00) I started my blog a couple of years ago, and, I have to say that I never imagined what the platform would do for me. IS THERE ANY DOWNSIDE TO USING NPS?

NPS 40

NPS Measurement Net Promoter Score Customer Satisfaction 40

SmartKarrot

MARCH 8, 2022

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. She has over six years of experience in the Customer Success Industry.

2022 21

2022 Customer Success Chief Customer Officer Customer Centricity 21

BirdEye

DECEMBER 26, 2023

Read this blog post to learn more about VoIP services and pick the best VoIP service for your business. This is to improve efficiency and provide more features for the end-user. You can do more than just answer calls with this service. Leverage AI technology in call analysis, transcription, and video meeting insights.

Call Recording 111

Call Recording Communication Connections Multi-Channel 111

BirdEye

MARCH 17, 2023

This is especially true for small businesses that manage more than one location in a lean setup and needs assistance/guidance in making sure that everything runs smoothly. However, as competition for skilled workforce hits up, talent acquisition becomes more complex.

Consulting 98

Consulting Social Media Financial Sales 98