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Customers Rock!
MAY 5, 2011
I am so excited to share the news with all of you that I have a book coming out in July! And it is thanks to you, my faithful Customers Rock! blog was that I wanted to see 1) whether I enjoyed writing (I do) and 2) whether anyone else would enjoy reading what I wrote (you do!). readers, that it is happening.
Comm100
NOVEMBER 27, 2017
Whether it’s due to not wanting to admit fault, fear of losing fans or investors, or simply not knowing how, corporations and public figures often fall short of what people want and expect out of a public apology. rawpixel.com. From Papa John’s NFL apology to Louis C.K.’s But why is that? The Psychology of the Apology.
Grade.us
DECEMBER 4, 2018
If a happy customer decides to leave you an amazing review, you're going to need to respond in some way. If you respond well, these reviews can easily become evergreen tools that spur more and more customers to respond in kind. First, you need to know your review elements. A good review deserves a worthy response. Let's dive in.
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