hybrid-workplace-future-of-work Blog Related Topics 
Integrity Solutions
NOVEMBER 22, 2022
Leaders increasingly understand that company culture strongly influences employee engagement — and employee engagement levels are excellent predictors of future turnover. The 2022 Gallup State of the Global Workplace report highlights that employees are more disengaged than ever. Are Disengaged Employees Really A Concern?
ChurnZero
JANUARY 25, 2024
With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. As the role of CS changes, so do the critical skills required for CS teams, their leaders, and CS professionals seeking new roles.
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Lumoa
FEBRUARY 14, 2024
But, developing a CX strategy that works is much more challenging than simply fine-tuning customer service processes. The internet has no shortage of platforms for consumers to share their unfiltered opinions about businesses. This is because CX involves many factors that are outside your direct control.
Natalie Petouhof
JULY 14, 2015
The firm’s global work with leading companies in telecommunications, financial services, healthcare, retail, and government sectors is the basis for the articles in this recent issue. Here’s some additional work that may be of interest: How Mature is Your Digital Customer Experience Strategy? The study found that while just 1.4
SurveySensum
MAY 20, 2020
We as humans have faced crisis situations in the past and always have come back stronger “descent with modification” The impacts of the COVID-19 pandemic continue to reverberate within our neighborhoods, workplaces and homes and throughout our economy. Your success in life isn’t based on your ability to simply change.
inmoment
JANUARY 14, 2020
The first step in any successful project is choosing the right team—you need to identify hard-working employees who possess the skills and authority to plan and execute your CX strategy. . In a perfect world (and workplace), your employees would possess the necessary skills, experience, and bandwidth to tackle any CX issue.
inmoment
JANUARY 14, 2020
The first step in any successful project is choosing the right team—you need to identify hard-working employees who possess the skills and authority to plan and execute your CX strategy. . In a perfect world (and workplace), your employees would possess the necessary skills, experience, and bandwidth to tackle any CX issue.
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