NEW REPORT: 63% of UK Consumers Have Left a Brand Due to Poor Customer Service
Tricia Morris
AUGUST 4, 2015
consumers surveyed saying that they have higher expectations for service now than they did a year ago, and First Direct research survey showing that U.K. billion annually due to poor customer service, consistent delivery of satisfying service across channels has never been more important. Download the 2015 U.K.
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