Remove livechat-alternatives
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This Is How You Save On Customer Support

LiveChat

Content may be of many different types – blog posts, videos, white papers, case studies, and more. is definitely the blog post. What do your blog posts do? The beauty of blog posts is that they can be as flexible as you want them to be. When it comes to the theme of your blog, you’d do well to focus on “3E” content.

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Unsubscribe Email Message Examples That Will Prevent Users from Leaving

LiveChat

Let’s be honest, there are tons of users who subscribe to your page because they like one of the blog posts, or because you simply offered a deal – but required them to join your newsletter first. Surprisingly, our content team wasn’t subscribed to the Grammarly Blog, the main thing of our interests. Offer alternatives.

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User Onboarding Tips That Raised LiveChat’s Conversion by 33%

LiveChat

Onboarding experience in LiveChat. A big part of our user onboarding is the installation of LiveChat code. You see, businesses want to use LiveChat to chat with people on their websites. If the LiveChat code is not on the website, no chats can go through. This process literally makes or breaks the onboarding.

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What Is Employee Engagement and Why You Need It in Your Business

LiveChat

They won’t question their approach, even if there is a more effective alternative out there. Here’s an example of questions you can ask in the survey from the CEB blog. The post What Is Employee Engagement and Why You Need It in Your Business appeared first on LiveChat. It ends up being mindless repetition.

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What Is Churn Rate and Why It Will Mess With Your Growth

LiveChat

An alternative way to calculate churn proposed by Recurly is to count the number of chances a customers had to leave and check how many times they used that chance. Over the years, we tried multiple ways of decreasing churn here at LiveChat. In the case of LiveChat, there are two potential problems a new customers might face.

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Top Tips to Master B2B Lead Generation Using Live Chat

LiveChat

From hiring and training a chat sales team to quality and performance analysis, the benefits of using a managed service, far outweigh the alternatives, especially in terms of cost and resources. For instance, if you’re integrating LiveChat with Hubspot’s CRM , data about your contacts is clearly displayed in the chat window.

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What Your Business Can Still Do to Prepare for Cyber Monday

LiveChat

If you have a knowledge base or a blog, preparing an article describing your sales and discounts will give you a ready-made resource for your agents. Alternatively, you can create canned responses for your live chat or help desk that will include information on your sales. Congrats and see you next year!