Healthcare Net Promoter Score: Meaning, Calculation and Benchmark
SurveySparrow
FEBRUARY 7, 2024
This is precisely why this topic needed a blog! In the healthcare industry, NPS is like a satisfaction rating. ️ Here’s how it works: Healthcare NPS Measurement It’s simpler than it sounds. Calculates the Score: NPS is calculated by subtracting the percentage of detractors from the percentage of promoters.
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