Fox Metrics

AUGUST 14, 2020

That’s why in addition to our blog, we have rounded up the top 14 analytics websites that provide excellent insights, opinions, and latest information that can help you better leverage analytics in your company. FoxMetrics Blog 5. Moz Blog – Analytics 10. The Forrester Research Blog 11. Ocamm Razor’s blog.

Blog 93

Blog Social Media Retail Insights 93

ShepHyken

NOVEMBER 23, 2018

Do they first need to find a contact page to find your phone number or email address, or do they always have a chat window option available? Live chat allows one representative to serve up to 10 customers at once, thus allowing you to offer great support while keeping costs low. Element #6: Empowered.

Blog 107

Blog Effort Score Interaction Article 107

ShepHyken

DECEMBER 28, 2018

Far more inclined to tap a forum or FAQ page for answers, they have downright driven the decision for companies to beef up their self-service portals. 25% of millennials expect a response within 10 minutes of reaching out to support. Compare that with 10-15 hours of screen time! Then there’s the whole Veruca Salt syndrome.

Blog 99

Blog Customer Service Fashion Social Media 99

Eptica

NOVEMBER 18, 2022

Date: Friday, November 18, 2022 Author: Pauline Ashenden - Demand Generation Manager 10 top tips for a winning customer service knowledge management system. Our latest blog highlights ten important best practice tips to help you successfully implement knowledge management in your contact centre. Share this page on: Tweet.

Customer Service 126

Customer Service Management 2022 Blog 126

Eptica

JANUARY 13, 2023

Find out by reading our latest blog post on our parent company Enghouse Interactive’s website. Find out by reading our latest blog post on our parent company Enghouse Interactive’s website. As companies increasingly adopt Microsoft Teams, how can they integrate call recording with the platform?

Call Recording 105

Call Recording 2023 2022 Blog 105

ReviewTrackers

SEPTEMBER 13, 2023

The study also revealed that the first 5-10 reviews determined if the customer made a purchase, which makes it even more crucial that you make testimonials a major centerpiece when someone makes a purchase decision. For example, the image above shows a SERP entry for a blog post on how to boost a business’s online presence.

Blog 128

Blog Information Article Feedback 128

ReviewTrackers

SEPTEMBER 7, 2023

The study also revealed that the first 5-10 reviews determined if the customer made a purchase, which makes it even more crucial that you make testimonials a major centerpiece when someone makes a purchase decision. For example, the image above shows a SERP entry for a blog post on how to boost a business’s online presence.

Customers 123

Customers Blog Information Article 123

BirdEye

NOVEMBER 15, 2023

In this blog, we’ve shared the ultimate list of retail review sites that will boost brand awareness and fuel business growth. These reviews are prominently displayed on your Facebook Page, and they provide valuable social proof that potential customers often seek before making purchasing decisions. Let’s dive in.

Retail 111

Retail Brands E Commerce Demo 111

Eptica

OCTOBER 14, 2022

Our latest blog discusses seven areas to focus on to help reduce call abandonment rates. Share this page on: Tweet. You might also be interested in these posts: 10 top tips for a winning customer service knowledge management system. Our latest blog discusses seven areas to focus on to help reduce call abandonment rates.

2022 71

2022 Loyalty Blog Article 71

Comm100

DECEMBER 8, 2020

The technical side of chatbot implementation is now easier than ever, no matter what type of landing page builder you used, you can integrate Chatbot programs into your website to guide visitors through the site and toward a purchase. For instance, 8 out of 10 customers report engagement with a chatbot as positive. Know Before You Bot.

Customer Satisfaction 53

Customer Satisfaction Blog Customer Service Representative Social Media 53

Brandwatch CX

NOVEMBER 8, 2023

4) Buzzsumo Buzzsumo is a great tool for content research, but it also has an excellent way to analyze and monitor your Facebook pages. 8) Likealyzer This free tool allows you to analyze your Facebook page. Using the Klout score you can adjust your posts according to your target audience’s interests and increase your engagement rate.

Social Media 98

Social Media Metrics Demo Measurement 98

ShepHyken

NOVEMBER 23, 2018

Do they first need to find a contact page to find your phone number or email address, or do they always have a chat window option available? Live chat allows one representative to serve up to 10 customers at once, thus allowing you to offer great support while keeping costs low. Element #6: Empowered.

Blog 68

Blog Effort Score Customers Interaction 68

Eptica

SEPTEMBER 10, 2021

Date: Friday, September 10, 2021 Author: Pauline Ashenden - Demand Generation Manager How emotional intelligence can help you cope with Christmas. Published on: September 10, 2021. Share this page on: Tweet. Read the full article here on our parent company Enghouse Interactive’s site.

2021 104

2021 Omnichannel Blog Article 104

BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. Explore diverse content formats such as joint blog posts, Instagram takeovers, or collaborative design projects.

Marketing 111

Marketing Social Media Advertising Workshop 111

CX Accelerator

AUGUST 19, 2019

In my last role where I was managing the CX program for a large, nationwide telecommunications company I created a dashboard which had all the headline metrics on the first page (which satisfied executives and 90% of readers) but had an additional 4 pages of data to satisfy the needs of the other 10% who wanted more granular detail.

Telecommunications 182

Telecommunications Customer Journey Mapping Metrics Touchpoint 182

CX Accelerator

AUGUST 19, 2019

In my last role where I was managing the CX program for a large, nationwide telecommunications company I created a dashboard which had all the headline metrics on the first page (which satisfied executives and 90% of readers) but had an additional 4 pages of data to satisfy the needs of the other 10% who wanted more granular detail.

Telecommunications 182

Telecommunications Customer Journey Mapping Metrics Touchpoint 182

Brandwatch CX

JUNE 15, 2022

Buzzsumo is a great tool for content research, but it also has an excellent way to analyze and monitor your Facebook pages. This free tool allows you to analyze your Facebook page. It’s a very good tool to get a quick top-line analysis of your Facebook page. 10) Mention. 4) Buzzsumo. 5) Twazzup. 6) Boardreader.

Social Media 144

Social Media Metrics Demo Measurement 144

BirdEye

DECEMBER 5, 2022

If you’re not getting enough likes on your business’s Facebook Page, we’re here to help. This blog will show you how to get more Facebook likes in 12 simple steps. Use high-quality, engaging photos on your Facebook Business Page 5. Pin your Facebook posts that are popular 10. Post when your audience is active 7.

Social Media 97

Social Media Events Engagement Advertising 97

LiveChat

JANUARY 3, 2019

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog.

2018 59

2018 Blog B2B 2014 59

SurveySensum

NOVEMBER 16, 2023

Here are 10 effective strategies to capture customer website feedback. On-Page Surveys Side Tab Surveys Slide Up & Bottom Bar Surveys Pop-Up Surveys Feedback Button Survey Exit Intent Survey Usability Testing Social Media Community Forums and Discussion Groups Product Reviews 1. These surveys are embedded directly on your website.

Feedback 52

Feedback Social Media E Commerce User Experience 52

BirdEye

APRIL 18, 2023

In this blog post, we’ll share 25 local advertising ideas to help you reach those goals. For example, you can target customers within 10 or 15 miles of your shop’s address. For instance, if you aim to drive more traffic to your website, the ad should contain a link to a landing page. Table of contents What is local advertising?

Advertising 98

Advertising Social Media Events Magazine 98

BirdEye

SEPTEMBER 1, 2023

This feature from Instagram helps businesses position important content front and center on their page without impacting their feed. This blog post explores how businesses on Instagram can leverage this feature to improve their reach on the platform. Next, click on your profile picture in the upper left corner of your Instagram page.

Social Media 59

Social Media Telecommunications Events Demo 59

BirdEye

MAY 22, 2023

In this blog, we’ll explore referral template strategies and share examples. For example, instead of “We’ll give you $10 off your next purchase,” use the more persuasive “Get $10 off your next purchase.” Landing page Placing your referral program on your landing page will allow more room for the program details.

Social Media 96

Social Media Advertising Reference Banking 96

GetFeedback

FEBRUARY 6, 2019

10 tips on gathering post-event attendee feedback. Include a survey Thank You page with links to great content—like keynote videos and slide decks—that keep your event top-of-mind. The post Top 10 Tips for Gathering Event Attendee Feedback appeared first on GetFeedback Blog. Don’t wait!

Events 276

Events Feedback 2014 Presentation 276

BirdEye

MAY 1, 2023

In this blog post, we’ll teach you ways to request reviews, use them to attract more customers, and professionally handle any negative reviews. Collaborate on special promotions or exclusive deals, driving traffic to your product page and boosting sales. 10 ways to get more customer reviews 1.

Social Media 97

Social Media Feedback Advertising Customers 97

SurveySensum

DECEMBER 5, 2023

So, in this blog, we’ll delve into website design feedback surveys and create a comprehensive list of 20+ survey questions. On a scale of 1 to 10, how clear was the purpose of the website upon your first visit? Were you able to navigate to your desired page easily? All of this is simplified with a website feedback tool !

Feedback 52

Feedback User Experience Roadmap Insights 52

BirdEye

APRIL 20, 2023

In this blog, we’ll show you the best strategies for generating local leads that will help you get more revenue from your business. Six out of 10 people use social media worldwide, so investing in social media campaigns tailored for a regional audience can help you reach more potential customers in your geographic area.

Social Media 98

Social Media Multi-Channel Metrics Advertising 98

BirdEye

MARCH 29, 2024

That’s why we’ve created this blog that features seven networks that every realtor should be a part of. Members can blog, share tips, and learn from others’ experiences, making it a valuable resource for enhancing visibility and establishing expertise in the field.

Social Media 59

Social Media Sales Advertising Connections 59

BirdEye

APRIL 25, 2023

Publish a blog or newsletter 5. Referral marketing 10. Publish a blog or newsletter Consider advertising your business by publishing a blog or newsletter. You can also use email marketing to distribute your newsletter and blog content to attract new readers. Table of contents 1. Create a website 2.

Seminar 98

Seminar Social Media Advertising Workshop 98

Lithium

MARCH 5, 2024

Some blog areas are limited to Khoros customers only. How do you create a custom form landing page for your community? If you still need to sign up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss!

2024 52

2024 Social Media Roadmap Webinar 52

BirdEye

DECEMBER 8, 2022

Discussion forums on social media platforms 10. Community blogging 15. How to use them: Create a business page. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes. Live streaming social media apps 9.

Social Media 98

Social Media Brands Entertainment Connections 98

Bob Hayes

DECEMBER 17, 2017

All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. Download the complete 22-page white paper. I did my part this year to spread interest in analytics to more people. What Must You Ask?

2017 46

2017 White Paper Blog Competitive Advantage 46

Lithium

FEBRUARY 6, 2024

Some blog areas are limited to Khoros customers only. A maximum of 10 images, videos, or a combination thereof can be published. When any administrator takes a reconnection action, a Source Integration Reconnected event is added on the Change Log page. Sign up today ! Here’s the Atlas content you do not want to miss!

2024 52

2024 Social Media Events Engagement 52

Brandwatch CX

MARCH 7, 2023

million blog posts are published every month A 2011 study by AOL/Nielsen showed that 27 million pieces of content were shared every day, and today 3.2 million blog posts are published every month A 2011 study by AOL/Nielsen showed that 27 million pieces of content were shared every day, and today 3.2 Facebook accounts for 53.1%

Social Media 98

Social Media 2014 Advertising 2017 98

Beyond Philosophy

DECEMBER 19, 2016

In a subsequent blog post , company CEO Rose Marcario reported that Patagonia had expected Black Friday sales to reach $2 million. Instead, the total was $10 million. In 2011, it ran a full-page newspaper ad telling people NOT to buy its jacket because consumption of goods causes environmental degradation. Sales soared in 2012.

Sales 141

Sales Banking 2011 2012 141

Bob Hayes

DECEMBER 17, 2017

All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. Download the complete 22-page white paper. I did my part this year to spread interest in analytics to more people. What Must You Ask?

2017 40

2017 White Paper Blog Competitive Advantage 40

ProProfs Chat

APRIL 25, 2019

I have picked 10 tried & tested tools from different domains to let you have a complete stack required to manage all sorts of eCommerce activities –. Top 10 eCommerce Tools to Boost Conversion Rate. Page Views. Time on a page. Website and traffic analysis. Search engine optimization. Marketing campaigns management.

ROI 75

ROI Social Media Insights Interaction 75