BirdEye

OCTOBER 26, 2023

They are a powerful tool for businesses to gain credibility, build trust, and promote their products and services. A good review creates a sense of urgency, driving customers to purchase so they don’t feel they might miss the opportunity. She started using it for online reputation management in multifamily housing.

Brands 116

Brands Multi-Channel Consulting Demo 116

BirdEye

OCTOBER 26, 2023

Through the power of AI and automation, businesses can revolutionize the ways they gather, analyze, and capitalize on customer feedback. AI and automated methodologies are adept at processing large volumes of customer feedback. This empowers businesses to take out actionable insights from what customers are telling them.

Feedback 111

Feedback Customer Journey Call Center Customers 111

Comm100

AUGUST 23, 2018

Companies that couldn’t deliver are now either history or relics that remind us of another time – think the last Blockbuster. Other businesses still have not only survived, they have thrived amidst these changes. This blog post is not about the top customer service trends to watch out for in 2018.

Exceptional Customer Service 40

Exceptional Customer Service 2018 Customer Service Hotels 40

NetBase

APRIL 5, 2019

That includes product and service offerings, of course, but it also extends into the shopping experience, customer care, and what your brand stands for. That includes product and service offerings, of course, but it also extends into the shopping experience, customer care, and what your brand stands for. But which tools are “right?”

Social Media 99

Social Media Marketing Multi-Channel Metrics 99

NetBase

APRIL 5, 2019

That includes product and service offerings, of course, but it also extends into the shopping experience, customer care, and what your brand stands for. That includes product and service offerings, of course, but it also extends into the shopping experience, customer care, and what your brand stands for. But which tools are “right?”

Social Media 85

Social Media Marketing Multi-Channel Metrics 85

NetBase

JULY 24, 2019

Gathering competitive intelligence on your competition is essential to brand survival. But let’s quickly review some basics to keep in mind as you’re looking for the best tools for your goals and budget. Surprising challengers – You’ll be in trouble quickly if you assume your only – or biggest – competition looks exactly like you.

Social Media 78

Social Media Metrics Brands Events 78

SurveySparrow

SEPTEMBER 5, 2022

Yext starts the About Us page this way. It calls itself an “answer company” that collects and organizes client content into powerful online information (answers) using its Listings, Pages, Reviews, and Search solutions. In this blog, we’ll cover: 10 Yext Alternatives. Why use an Yext alternative?

Management 52

Management Social Media Demo 2022 52