Books E-support Loyalty Programs Rewards Programs 
SurveySparrow
FEBRUARY 22, 2024
Customer Support and Feedback Tools: Listening and Responding to Customer Needs THE key to successful customer retention is listening to what they say. And for this, customer support and feedback tools are essential. It can be through surveys, reviews, or direct support interactions. Suppose an e-commerce website.
Bold360
APRIL 27, 2017
Inspiring Real Loyalty, No Cards in Sight. Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. With the average American signed up to 29 loyalty programs and only active in 12, this human element is more essential than ever. engender loyalty!
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SmartKarrot
NOVEMBER 2, 2020
He is a professional marketer helping companies improve their efforts in marketing through blogging, books, videos, and public speaking. To stay connected to your audience seamlessly through the synchronicity of e-mails and connect so easily anytime is amazing.”. Rand Fishkin, Co-founder and CEO, SparkToro.
Strativity
APRIL 27, 2023
The article was a review of James Beard Award-winning food journalist Kevin Alexander’s book Burn the Ice: The American Culinary Revolution and Its End. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs. Here’s why it’s ending.”
Kayako
MAY 30, 2017
You’ve read all the classic books on customer service— Delivering Happiness by Tony Hsieh, How to Win Friends and Influence People by Dale Carnegie, and more. But now you don’t need to spend hours reading another book, unless you’d like that. In his talk, Customer loyalty programmes…why bother!
Strativity
APRIL 27, 2023
The article was a review of James Beard Award-winning food journalist Kevin Alexander’s book Burn the Ice: The American Culinary Revolution and Its End. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs. Here’s why it’s ending.”
Currency Alliance
NOVEMBER 14, 2019
Nobody in loyalty could have missed The Times’ headline in October, about the Committee for Climate Change (CCC) proposal to start taxing frequent flyer programs (FFPs), or even to shut them down, under the assumption that they increase flying. Brands reward more touchpoints to grow emotional loyalty. This is so true.
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