community 
SaleMove
MARCH 29, 2024
In the spirit of Community Banking Month, Horicon Bank shares some of the ways it supports its community. The post Community Banking Month: Spotlight on Horicon Bank appeared first on Glia Blog | Digital Customer Service Explained.
Alida
JULY 20, 2023
Community is a feedback collection method built on trust. There are four reasons you might consider building one: deeper access, stronger engagement, faster time to insights, and centralized customer experience.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Alida
JULY 14, 2021
How would you describe a digital insight community and its value to your organization? At Alida, we define a digital insight community as a customer engagement platform you can use to uncover agile, actionable insights from the right people at the right time—at scale. And how do we know? Well, we invented it.
Gainsight
APRIL 9, 2024
The cure for this is community. Our mission is to create a thriving culture of community within the technology space. We do this through Pulse events and wanted to create this with our Community Unplugged event. We believe that community brings a sense of belonging to our customers.
Advertiser: Vanilla Forums
What does 2021 have in store for the community profession? Will these unprecedented times expedite the rise of branded communities? This year's Community Predictions has all the answers! What impact has the global situation had on the community and what can we expect moving forward into 2021?
SaleMove
APRIL 14, 2023
Community banks contribute to their communities in many ways. During Community Banking Month, we highlight & celebrate their impact. The post Community Banking Month: Celebrating the Impact of Community Bankers appeared first on Glia Blog | Digital Customer Service Explained.
Gainsight
FEBRUARY 13, 2024
Are you ready to unlock the potential of your customer community? Gainsight is thrilled to announce Community Unplugged – an immersive virtual event designed to empower you with the knowledge, strategies, and insights to cultivate thriving URL and IRL communities in 2024 and beyond. For Community teams, all of the above.
Advertiser: Vanilla Forums
Customer Communities Elevate the Customer Experience. Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. External Communities Elevate the Customer Experience. Grab your free copy today!
Speaker: Richard Millington, the Founder of FeverBee
Take a moment to consider what your community’s unique value is. Every community has one, but many are either unaware of what it might be, or how to deliver on it. Too many communities fail to reach a critical mass of activity or achieve their full potential because they haven't identified or pursued their unique value.
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
How do customers see community as a solution to their customer experience expectations? Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through Community. Do customer expectations around CX align with Community offerings?
Speaker: Carrie Melissa Jones
How do I measure Community KPIs? We understand how complex community measurement can seem, but with the help of Carrie Melissa Jones we can help you simplify the process and prove the impact of your community on your organization. The key mindset shift needed to identify the best KPIs for your community.
Advertiser: Vanilla Forums
We surveyed more than 600 consumers from three major English-speaking markets the United States, the United Kingdom, and Australia, to gain an understanding of their perceptions of the community experience. We uncovered what customers expect from CX, and then turned their attention explicitly to community.
Advertiser: Vanilla Forums
This guide will provide you with an overview of what procuring an online community can do for enterprise organizations, including: How community compliments enterprise priorities. How community addresses key challenges. Crucial enterprise community features to look for when assessing vendors.
Speaker: Scott Baldwin of ProductBoard
Product managers and community managers share a common goal: to deliver value to their users. How can they work together and leverage the power of community to address each of the aspects of Product Excellence? How community-led and product-led growth can act as multipliers for a product's success.
Advertiser: Vanilla Forums
Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings. If customers perceive community as a solution to CX expectations. What do consumers expect when it comes to CX?
Expert insights. Personalized for you.
109 
Let's personalize your content