Top 5 Customer Service & CX Articles for the Week of July 3, 2023
ShepHyken
JULY 3, 2023
If you’re new to creating customer personas, this article includes several ideas and tactics on how to take advantage of this powerful marketing and CX strategy. The Four Secrets to Nordstrom’s CX Success by Saskia Tillers (The CEO Magazine) For any brand, revamping CX will only ever be a valuable exercise.
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