No More Data Silos: How Integrating Your CRM & CX Platforms Improves Agent and Customer Satisfaction
Kustomer
MAY 11, 2022
Your company’s customer relationship management (CRM) platform is a goldmine of information about your customers’ needs, interests, and buyer journey, but if your support agents can’t quickly access that information when they interact with your customers, what is that information worth? What Is a CRM?
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