Customer Base Customer Confidence Customer Expectations Touchpoint 
CustomerSuccessBox
JUNE 13, 2022
Customer success and the role of Customer Intelligence. Customer intelligence may assist marketers in achieving a wide range of customer success objectives and activities. Creating a devoted customer base. Customer intelligence insights aid long-term customer development.
SmartKarrot
DECEMBER 20, 2023
Expansion as a Core Focus Aligned with the heightened focus on NRR, there is a noticeable shift towards expansion within customer success strategies. The board and C-suite are directing attention towards growing the existing customer base. The customer success team plays a pivotal role in expanding the current book of business.
SmartKarrot
DECEMBER 20, 2023
Expansion as a Core Focus Aligned with the heightened focus on NRR, there is a noticeable shift towards expansion within customer success strategies. The board and C-suite are directing attention towards growing the existing customer base. The customer success team plays a pivotal role in expanding the current book of business.
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