Remove contact-sales
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What a Customer Touchpoint Is (and Why Customer Experience Leaders Should Care)

Experience Investigators by 360Connext

Touchpoints’ have been a hot topic for marketing, sales, and customer experience teams for decades. A touchpoint is any contact or interaction a customer has with your organization. A great online demo? Your relationship with customers is built one step at a time. And for good reason! What is a Touchpoint? <- Why?

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Why You Should Build an Omnichannel Customer Experience

InMoment XI

In order to do that, you need to work to create an omnichannel customer experience that allows customers to contact you when they want, how they want, and where they want. Schedule a demo today! However, all your customers want the same thing: to be able to interact with their brand on their terms.

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What a Customer Touchpoint Is (and Why Customer Experience Leaders Should Care)

Experience Investigators by 360Connext

Touchpoints’ have been a hot topic for marketing, sales, and customer experience teams for decades. A touchpoint is any contact or interaction a customer has with your organization. A great online demo? Your relationship with customers is built one step at a time. And for good reason! What is a Touchpoint? <- Why?

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A Deep Dive into Conversational Intelligence

InMoment XI

Here is a breakdown of how conversation intelligence operates: Data Collection: Conversation intelligence platforms can work as part of an omnichannel contact center to gather data from various sources, including audio recordings of phone calls, video conferences, chat transcripts, emails, and other written communication channels.

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Drip marketing: How to plan and execute effective campaigns

BirdEye

A drip campaign, or drip marketing, is a powerful technique for brands to nurture leads, retain customers, and increase repeat sales. They segment contacts into groups based on interests, actions, or other attributes. Watch the Free Demo Now. Table of contents What is a drip campaign? Drive more revenue.

Marketing 111
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Improve the Customer Journey

InMoment XI

Her friend in the industry recommends the data management solution he uses while another networking contact recommends a different one. Once she has her two favorites, she then uses the companies’ software demos and pricing packages to consider each one. She starts looking for a data management solution.

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31 irresistible car sales email templates to close more deals

BirdEye

Do you know what’s the one thing that is crucial in getting more sales? Car sales emails are a crucial part of that effective communication strategy. Car sales emails are a crucial part of that effective communication strategy. These emails are strategically crafted to engage potential customers, nurture leads, and drive sales.

Sales 115