Doing CX Right
NOVEMBER 12, 2023
Andrew Carothers and Stacy Sherman explain how Cisco digitally transformed customer service experiences that you can do too. Apply 4 proven steps to elevate CX for revenue gains. The post How To Scale Modern Customer Service Experiences for Financial Gains appeared first on Doing CX Right.
SurveySparrow
NOVEMBER 12, 2023
What separates a genuine discovery from mere chance? Statisticians agree that in data analysis, statistical significance holds a prime position. It is essential to know all about it if you wish to draw accurate conclusions. So, what does it mean, and how is it calculated? As we know, it can get messy if you do not understand the terms associated with it.
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Strativity
NOVEMBER 12, 2023
Learn why its important to understand of the complexities of human behavior and decision-making in order to anticipate and solve problems effectively.
Second to None
NOVEMBER 12, 2023
By listening to their customers and measuring customer service standards, grocery brands can stay ahead of the curve and deliver what their customers need and want most— especially as consumer expectations and trends evolve. To be successful in measuring and administering change, keep these tips in mind for measuring service levels across your grocery locations.
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Strativity
NOVEMBER 12, 2023
Learn why its important to understand of the complexities of human behavior and decision-making in order to anticipate and solve problems effectively.
CXDNA Update brings together the best content for customer experience professionals from the widest variety of industry thought leaders.
West Monroe
NOVEMBER 12, 2023
West Monroe’s Digital Disconnect signature research uncovers how consumers and industry leaders are thinking about digital transformations. Our data highlights key insights based on the perspective of manufacturers across the U.S. Manufacturers have had to navigate headwinds over the last several years—from supply chain issues to labor shortages.
West Monroe
NOVEMBER 12, 2023
West Monroe’s Digital Disconnect signature research uncovered how consumers and industry leaders are thinking about digital transformation. Our data highlights key insights based on the perspective of 100 utility industry executives and 5,000 consumers. The utility industry is in a strong financial position. Utility leaders overwhelmingly reported an increase in profit in 2022, far outpacing any other industry surveyed.
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